Responsibilities:
- Sales Enablement: Assist lending sales teams by assisting full support for loan processes and documentations, tracking application statuses and central all required documentation keeping.
- Customer Service: Serve as a reliable point of contact for client inquiries, ensuring a smooth onboarding and loan disbursement experience.
Compliance & Risk Management: Conduct preliminary checks on loan applications to ensure complete documentation and alignment with credit guidelines.
Requirements:
Qualifications
Diploma
Relevant Work Experience
- Minimum [1–3] years of working experience within a Consumer Banking or Financial Services environment, ideally with a background in sales support, loan processing, or credit operations
- Foundational knowledge of consumer lending products (such as home loans, personal loans, or refinancing mechanics) and their operational lifecycles
- Proven track record in handling high-volume documentation with strong attention to detail, accuracy, and adherence to service level agreements (SLAs)
- Familiarity with banking compliance procedures, risk guidelines, and basic regulatory frameworks
Competencies/Skills
- Advanced proficiency in Microsoft Excel (including XLOOKUP, Pivot Tables, and data manipulation) to maintain, analyze, and report on the sales pipeline
- High level of digital literacy with the ability to quickly adapt to core banking systems and loan origination software
- Exceptional attention to detail with a strong aptitude for spotting discrepancies in financial documents and application forms
- Excellent interpersonal and communication skills to effectively manage relationships between Sales Executives, Credit Ops, and external customers
Skills Required
- Diploma
- 1–3 years of experience in consumer banking or financial services
- Experience in sales support, loan processing, or credit operations
- Foundational knowledge of consumer lending products and operational lifecycles
- Experience handling high-volume documentation with accuracy and adherence to SLAs
- Familiarity with banking compliance procedures, risk guidelines, and basic regulatory frameworks
- Advanced proficiency in Microsoft Excel, including XLOOKUP, Pivot Tables, and data manipulation
- Digital literacy and ability to adapt to core banking and loan origination systems
- Exceptional attention to detail and ability to identify discrepancies in financial documents
- Excellent interpersonal and communication skills
CIMB Singapore Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CIMB Singapore and has not been reviewed or approved by CIMB Singapore.
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Fair & Transparent Compensation — Pay is considered fair to decent for many roles, with overall satisfaction influenced by department and team context. Feedback suggests base salaries often feel acceptable relative to regional banking norms.
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Healthcare Strength — Benefits are commonly described as good, with standard health, dental, and vision coverage. Feedback suggests these core offerings help make the overall package feel acceptable for many employees.
CIMB Singapore Insights
What We Do
CIMB Singapore is a leading universal bank operating in ASEAN's global financial gateway. Leveraging CIMB Group's extensive regional network and resources, it provides a comprehensive suite of conventional and Islamic banking solutions curated to a wide range of financial needs. The bank serves both individual and business clients, offering retail, commercial, and corporate banking services, and specializes in bridging markets across the ASEAN region.
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