Sales Support Specialist (m/f/d)

Company Description

We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.

Job Description

ABOUT US:

Sportradar, the global leader in understanding and leveraging the power of sports data and digital content, is seeking a Sales Support Specialist. As a Sales Support Specialist, you will be part of the Global Sales Operations Team to support our sales team in their daily administrative and operational procedures. We are looking for an individual who is enthusiastic, reliable and eager to support a busy sales team to help improve efficiency as sales volume increases. Our international environment, direct client communication and a broad selection of technically oriented products and services make this position very diverse and challenging.

THE CHALLENGE:

• Administrative support of our sales team.
• Support existing customers and deal with new customer leads and corresponding opportunities.
• Support of Sales Director for pricing and quotation preparation, sales information and presentations.
• Core contract preparations (commercial conditions, payment terms) for submitting a draft for legal approval - no translations or medium - major legal changes.
• Direct communication with potential and existing customers.
• Product Presentations to clients.
• Communication with all the internal departments and observation of all internal cross-functional processes required for a sale.
• CRM maintenance – being a source of deeper knowledge about the CRM system and responsible for the customer database to keep it clean and enrich it.
• Basic, sales-oriented technical support.

YOUR PROFILE:

• Undergraduate degree (or higher) with a focus on business management, or a related field. Equivalent experience will be considered.
• Minimum 2-3 years of experience in a similar role.
• Fluent in English (both written and verbal).
• Familiar with CRM systems, Salesforce experience preferred.
• Good presentation, verbal and written communication skills.
• Strong drive for results with a proven track record of achievement.
• Collaborative team player with strong interpersonal skills.
• Build and manage relationships.
• Self-motivated and have a professional discipline with excellent follow-through.
• Flexible and able to work under pressure.
• Excellent knowledge of MS Office.
• Knowledge of sports, betting/gambling and technology is considered a plus.

OUR OFFER:    

• A collaborative environment with colleagues from all over the world (Engineering offices in Europe, Asia and US) including various social events and teambuilding. 
• Ability to shape your own workday and career via a clearly defined professional and personal development plan. 
• Opportunity to develop yourself within an inspiring and fast-growing company with our Career framework possibilities. 
• Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants. 
• Global Employee Assistance Programme. 
• Calm and Reulay app (managing stress, maintaining focus, improving sleep, building resilience). 
• Online training videos. 
• Flexible working hours. 

OUR RECRUITMENT PROCESS:  

• Initial Screening: A quick chat with our Talent Acquisition Partner to understand your background and expectations. 
• Two Technical Interviews: Meet with the Technical team and later with the Hiring Manager to dive into your solution, as also discuss team fit. 
• Finals Steps: Receive feedback and, if successful, an offer! 

Additional Information

At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!