Sales Support Specialist, Guardian Products

BAMKO is one of the top 10 largest companies in the branded merchandise space and the fastest growing of any of the top 50 companies in the $25 billion dollar industry. Over the last 5 years, BAMKO has won countless awards, including Best Places to Work & Best Client Promotions. With a culture built around the concepts of personal and professional growth, BAMKO puts values into actions. BAMKO has the best and the brightest employees who love a challenge that unlocks their highest potential. Our portfolio of clients have a range of known Fortune 1000 companies. This includes but is not limited to Dunkin’ Donuts, Tesla, Microsoft, Peloton and more! We are a fast-paced, entrepreneurial and innovative company where culture is at our core. We attract and retain high-level talent that continues to outpace the competition. If you are driven, have big brain ideas, are competitive and enjoy working with multiple teams, we want you to be a part of building something special here at BAMKO.

The Sales Support Specialist plays a critical role in enabling the efficiency and success of the sales team by managing administrative functions, facilitating customer communication, maintaining sales documentation, and ensuring a smooth flow of order processing. This role requires a high level of attention to detail, organization, and communication skills.

Sales Support & Order Management:

- Prepare and revise art quotes, especially when sales representatives are unavailable to do so.

- Consolidate customer emails and spreadsheets to process and submit apparel orders.

- Manage apparel order documentation for remote sales personnel.

- Handle new customer setups via support email and OneNote trip notes.

- Process regular and sales tax credits, coordinating approvals and documentation as required.

- Follow up on credits and call tags in collaboration with the warehouse and sales team.

Administrative Tasks:

- Create and maintain trip reports organized by city and state.

- Enter and update trip notes from OneNote into SAP, including customer updates and prospect requests.

- Organize and manage apparel and hard goods sample orders.

- Manage inactive item requests.

- Handle prospect art requests, including scanning and filing.

- Perform routine maintenance and cleanup of outdated activity content.

Catalog and Special Projects:

- Assist with vendor and cost labeling for catalogs.

- Proofread and prepare catalogs for distribution.

- Coordinate employee apparel orders.

- Serve as a backup point of contact for external representatives when needed.

- Conduct cost and inventory checks for specific apparel orders.

- Bachelor’s degree preferred or equivalent work experience in sales support or operations.

- 2+ years of experience in a support or administrative role within a sales or customer service environment.

- Strong organizational and multitasking abilities.

- Proficient in Microsoft Office Suite and experience with SAP or similar systems.

- Effective verbal and written communication skills.

- Ability to work independently and collaboratively in a fast-paced environment.

At BAMKO, we want you to be well and thrive. The rate of pay offered will be dependent upon the candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, and a retirement plan with employer contribution.

 

It is a fundamental policy of BAMKO not to discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, mental or physical disability, ancestry, sexual orientation, legally protected medical condition, family care or medical leave status, veteran status, marital status, or any other basis protected by state, local, or federal laws. BAMKO makes reasonable accommodations for pregnant employees who request an accommodation with the advice of their healthcare provider for pregnancy, childbirth, or related medical conditions.

 

It is the policy of the Company to base decisions to employ, recruit, hire, and promote solely upon an individual's qualifications relating to the requirements of the position for which the individual is being considered. The Company also strives to ensure that all personnel actions (such as compensation, benefits, transfers, layoffs, Company-sponsored training, promotions, terminations, and disciplinary actions) are applied in a non-discriminatory manner.