Sales Support Specialist Germany/Austria

Posted 6 Days Ago
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Frankfurt, Hessen
In-Office
Mid level
Fintech • Payments • Financial Services
The Role
The Sales Support Specialist collaborates with Sales Managers, manages client inquiries, prepares sales materials, and oversees client onboarding processes to enhance business development.
Summary Generated by Built In

Department

Robeco is a global leader in sustainable investing, offering innovative solutions across sustainability, credit, quantitative strategies, and fundamental equities. Our mission is to deliver exceptional client satisfaction while driving positive impact through responsible investment.

To strengthen and expand our Sales Team in Germany and Austria, we are seeking a service-oriented and motivated Sales Support Specialist. In this role, you will work closely with Sales Managers to build and maintain strong client relationships and support business development initiatives. You will be part of a dynamic team serving a diverse client base, including banks, independent financial advisors, pension funds, insurance companies, and family offices.

Position & Requirements

Key Responsibilities

  • Act as a trusted partner to Sales Managers, supporting them in achieving team targets and driving business development.
  • Manage day-to-day client inquiries and provide timely, accurate responses.
  • Prepare client materials, pitch books, and RFPs to support sales activities and cross-selling opportunities.
  • Serve as an internal point of contact for allocated clients and coordinate with departments such as Marketing, Investments, Legal & Compliance, Client Servicing, and Onboarding.
  • Monitor new fund launches and share classes for Germany and Austria, ensuring tradability for clients.
  • Oversee onboarding and contractual processes for new and existing clients (e.g., IMAs, Distribution Agreements, Rebate Agreements).
  • Act as backup for Sales Managers during absences, providing initial responses to client queries where possible.
  • Take ownership of ad-hoc projects and proactively identify process improvements.

What We’re Looking For

  • Bachelor’s degree or equivalent; professional designations (CFA, CAIA, AZEK) are a plus.
  • 3–5 years of experience in sales support within asset management, banking, or finance.
  • Strong understanding of German institutional and wholesale markets.
  • Passion for sustainability and investment management.
  • Native German speaker with fluent English skills; valid German work permit required.
  • Excellent communication and relationship-building skills.
  • Analytical, structured, and detail-oriented with strong organizational abilities.
  • Proactive team player with a high level of motivation and ownership.

Why Join Us?

  • At Robeco, we believe that our people are our greatest asset. We foster a culture of collaboration, innovation, and integrity, where every voice matters. You will join an international environment that values diversity and encourages continuous learning and development.
    Our Benefits Include:
  • Competitive compensation and performance-based bonus
  • Generous vacation and flexible working arrangements
  • Comprehensive health and wellness programs
  • Professional development opportunities, including training and certifications
  • A modern office in Frankfurt with a dynamic and supportive team
  • The chance to work for a global leader in sustainable investing and make a real impact

All applications will be treated with the utmost confidentiality. An assessment and integrity test may be used in the selection procedure.

Robeco Recruiting Team

Top Skills

Crm Software
Microsoft Office Suite
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The Company
Rotterdam
1,446 Employees
Year Founded: 1929

What We Do

For professional investors only. Robeco is a pure play international asset manager founded in 1929. It has offices in 13 countries worldwide and is headquartered in Rotterdam, the Netherlands. A global leader in sustainable investing since 1995, its unique integration of sustainable as well as fundamental and quantitative research enables the company to offer its institutional and wholesale clients an extensive selection of active investment strategies. As per September 2024, Robeco had EUR 204 billion in assets under management, of which 98% is managed in ESG integrated assets

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