The Role
Supports aftermarket pump-part quotations for the APAC team by reviewing technical inquiries, assessing specifications, determining costs and sales prices, preparing proposals, coordinating with sales, engineering, planning, suppliers, and customers, and managing bids through fulfillment kickoff. The role also ensures SAP approvals, proposal-log compliance, on-time submissions, technical reviews, and support for customer presentations and project kickoffs.
Summary Generated by Built In
Job summary:
For the Commercial Operations department in Coimbatore, we are looking for an enthusiastic candidate for the position of Sales Support Representative (Aftermarket Quotes). You are part of an international team, working for the APAC team.
In this role, you are responsible for determining the cost and sales price for pump parts. You use your technical knowledge and insight for this. In this role you work together with various departments within Flowserve APAC or our other locations.
Responsibilities:
- Assessing the quotation request in our quotation system.
- Quote for Pump AM requests like spare parts, SPIR, and upgrades.
- Collecting and assessing the technical specifications (drawings, material specifications, history, etc.).
- Prepare proposals in a fast-paced environment, owning pricing components and technical review.
- Manage multiple concurrent proposals throughout the entire bid cycle, from opportunity inception through fulfillment kickoff.
- If more information is required, answer questions from the sales department and/or customer.
- Determining the cost and sales price. Supporting various internal systems, technical knowledge and insight, and quotations from suppliers.
- If necessary, investigating an alternative in collaboration with other departments.
- Collaborating with other departments, such as the sales department, engineering department and planning department.
- Answering incoming questions or ensuring that these are passed on to the right people within our organization.
- Interact with customers / Sales / Operations on technical issues and an end queries.
- Achieve On-time performance for Proposal submission.
- Ensure SAP approval before Order receipt.
- Ensure compliance to update proposal log on a timely basis.
- Adhere to Flowserve Values, Business Ethics & Code of Conduct.
- Support off-site customer project presentations and kickoff meetings.
- Follow all current procedures and policies related to the order acquisition process and provide feedback on the process.
- Perform technical reviews of all customer inquiry related documents while addressing all relevant commercial constraints for the project.
Requirement:
- Bachelor of Engineering in mechanical / equivalent degree with 2-3 years in similar role or any relevant experience of cross functional team in an industrial equipment manufacturer (Pumps & Valves background is a plus).
- Knowledge of centrifugal pumps and/or rotating equipment, material specifications, metallurgy, inventory control, estimating knowledge, and a general understanding of the sales cycle is a plus.
- Deep knowledge of main IT application tools, proficiency in MS Office packages (Excel, Power Point) & ERP is a plus.
- Excellent communication skills are both written and verbal.
- Strong problem-solving skills, able to work independently and be a Team Player with an international mindset and approach.
- Ability to multitask efficiently and set priorities in a fast-paced environment.
Skills Required
- Bachelor of Engineering in mechanical engineering or an equivalent degree
- 2–3 years of experience in a similar role or relevant cross-functional experience in an industrial equipment manufacturer
- Knowledge of centrifugal pumps and/or rotating equipment
- Knowledge of material specifications and metallurgy
- Knowledge of inventory control and estimating
- General understanding of the sales cycle
- Proficiency with Microsoft Office, including Excel and PowerPoint
- Knowledge of ERP systems
- Excellent written and verbal communication skills
- Strong problem-solving skills and ability to work independently and as part of a team
- Ability to multitask efficiently and prioritize in a fast-paced environment
Flowserve Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flowserve Corporation and has not been reviewed or approved by Flowserve Corporation.
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Retirement Support — Retirement programs are described as strengthened with an enhanced 401(k) match, added employer contributions, and a shorter vesting schedule following recent plan changes. Feedback suggests this compares well with large‑company norms and is a notable part of total rewards.
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Healthcare Strength — Core medical, dental, and vision coverage with HSA/FSA options is described as solid, complemented by life/disability insurance and an EAP. Feedback suggests overall health benefits are comprehensive for a large industrial employer.
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Equity Value & Accessibility — An employee stock purchase plan with a company match makes equity participation accessible and financially attractive. Feedback suggests this feature stands out versus typical offerings and adds meaningful value.
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The Company
What We Do
Flowserve is one of the world's largest manufacturers of pumps, valves and seals with over 19,000 employees in over 60 countries. Built on more than 50 world-renowned heritage brands, the equity and customer loyalty we have earned over the past 220 years is the foundation of our leadership position across the globe.
