Our Unique Capabilities
We have a unique ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire); Bulk Buy Staff Augmentation; Offshore Staff Augmentation; Payroll Services; Consulting (Project Delivery, SOW), etc.
Our Staff Members
Our in-house team offers a broad range of Information Technology, Engineering, Accounting/ Finance, Scientific/Clinical, Professional, Mortgage, Administrative/Office, Call Center, Human Resources, and Marketing/Creative expertise.
Our Recruiting
Management and staff members at ICONMA understand that our greatest assets are our highly skilled and professional consultants. Because of this, we have created a work environment which fosters career development, stability and personal growth. The result for our customers’ is a knowledgeable and stable consulting staff whom they can depend on to operate more productively and to improve profitability, top-line growth, customer service, and cost management.
Job DescriptionDuties:
The Sales Support Representative provides critical administrative support to client global sales team to improve the productivity, effectiveness, efficiency, ROI and job satisfaction of client sales reps and managers.
QualificationsTasks and Responsibilities (may include one or more of the following functions):
- Quoting support
- CRM database audits & maintenance
- Sales analytics & reporting assistance
- Sales administration process improvement projects
- Beta testing and providing feedback on pre-launch sales admin tools
- General sales administration and support functions for client sales reps and managers.
Preferred Experience & Skills:
- 2+ years successful track record in sales, sales operations, customer service or a related commercial support role preferred.
- Strong analytical, organizational, problem solving and project management skills.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills and the ability to work well with multiple departments to execute mutually beneficial solutions
Preferred Educational Background:
- Bachelor’s degree or equivalent required. Business or Technical field preferred. Life sciences degree a plus.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- Bachelor's degree or equivalent
- 2+ years successful track record in sales, sales operations, customer service or related commercial support role
- Experience with CRM database audits and maintenance
- Quoting support experience
- Sales analytics and reporting experience
- Strong analytical, organizational, problem solving and project management skills
- Excellent verbal and written communication skills
- Excellent interpersonal skills and ability to work with multiple departments
What We Do
Founded in 2000, ICONMA is a global information consulting management firm headquartered in Troy, Michigan. It provides professional staffing and information technology services, supporting clients through offices and delivery centers in North America and Asia. The company helps organizations address technology and business-process needs by connecting them with skilled consultants and delivering IT expertise across its worldwide operations and evolving client requirements.
