Are you someone who enjoys helping customers, building relationships, and making a difference every day? Do you thrive in a fast-paced environment where your communication skills and positive attitude are valued? If so, Wireless Masters wants to meet you!
Wireless Masters LLC is a nationally recognized leader in the prepaid wireless industry. Headquartered in Hilliard, Ohio, we partner with thousands of independent retailers across the country, providing the products, support, and expertise they need to grow their businesses. Our success is built on exceptional customer service, teamwork, and employees who are passionate about helping others succeed.
Why You'll Love Working HereAt Wireless Masters, you're more than just an employee—you'll be part of a collaborative team that values your ideas, supports your professional growth, and celebrates your success. Every day brings new opportunities to build relationships, solve problems, and make a positive impact on our customers' businesses.
What You'll DoAs a Sales Support Representative, you'll play a key role in delivering an outstanding customer experience by:
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Building relationships with customers through outbound calls, sharing exciting promotions and new products.
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Answering inbound calls to assist customers with questions, troubleshooting, and order placement.
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Identifying opportunities to recommend additional products and services that help customers grow their business.
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Accurately documenting customer interactions in our CRM system.
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Generating sales leads and supporting special projects that contribute to the success of our growing company.
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Enjoys talking with people and providing exceptional customer service.
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Has excellent communication and problem-solving skills.
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Is motivated, organized, and detail-oriented.
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Works well independently while also being a strong team player.
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Is eager to learn, grow, and contribute to a positive workplace culture.
If you're looking for a company that values your contributions, provides opportunities for advancement, and believes great customer service drives success, we'd love to hear from you.
Apply today and discover why Wireless Masters is a great place to build your career!
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QualificationsQualifications
Ideal candidates should have:
- A high school diploma or equivalent experience.
- Strong phone and verbal communication skills.
- Basic computer proficiency (familiarity with Microsoft Word, Excel, Teams, or similar tools is helpful).
- Previous customer service or sales experience (preferred but not required).
- Knowledge of the wireless industry (a plus, but not mandatory).
- The ability to work on-site at our Alexandria, VA location from 9 am to 6 pm Monday - Friday.
If you're motivated, eager to learn, and ready to grow your career in a supportive environment, we encourage you to apply!
Skills Required
- High school diploma or equivalent experience
- Strong phone and verbal communication skills
- Basic computer proficiency
- Previous customer service or sales experience
- Knowledge of the wireless industry
What We Do
Wireless Masters is a nationwide Verizon Value Master Agent that provides industry-leading service to wireless distributors, offering high-quality handsets, elite marketing support, and cutting-edge technology.
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