The Role
The Sales Support Engineer will prepare quotations, assist with technical clarifications, monitor order execution, and support sales processes ensuring customer satisfaction.
Summary Generated by Built In
We are looking for a proactive and technically skilled Sales Support Engineer to join our team in Istanbul. In this role, you will play a key part in supporting the sales process, ensuring high-quality proposals, and delivering excellent customer experiences through close collaboration with internal and external stakeholders.
Responsibilities / Tasks
- Support the preparation of quotations, commercial offers, and cost estimates
- Assist with technical clarifications in coordination with Business Lines
- Collaborate closely with sales support teams, factories, and internal stakeholders
- Support Sales Managers and sales channels to meet customer and business requirements
- Monitor order execution, with attention to costs, margins, and risks
- Use CRM and sales tools to manage customer information, requests, and opportunities
- Handle customer inquiries, including coordination with indirect sales channels
- Contribute to pre-sales activities and offer management processes
- Develop product knowledge and build expertise in the assigned product line
Your Profile / Qualifications
- University degree in Engineering (Mechanical, Environmental, Chemical, or similar)
- Minimum of 5 years of experience in a similar function
- Strong technical background with hands-on experience in sales processes and tools (ordering, pricing, CRM systems)
- Proficiency in MS Office; SAP knowledge is a plus
- Strong communication skills (written and verbal), with the ability to collaborate across functions, levels, and cultures
- Customer-oriented mindset with the ability to engage effectively at different organizational levels
- Good understanding of international business environments and customer expectations
- Solution-oriented approach with strong problem-solving skills
- Resilient, proactive, and can-do attitude
- Team player with strong networking and negotiation skills
- English (proficient), Turkish (fluent). Only applications submitted in English will be considered.
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Skills Required
- University degree in Engineering (Mechanical, Environmental, Chemical, or similar)
- Minimum of 5 years of experience in a similar function
- Strong technical background with hands-on experience in sales processes and tools (ordering, pricing, CRM systems)
- Proficiency in MS Office; SAP knowledge is a plus
- Strong communication skills (written and verbal)
- Customer-oriented mindset with the ability to engage effectively at different organizational levels
- Good understanding of international business environments and customer expectations
- Solution-oriented approach with strong problem-solving skills
- Resilient, proactive, and can-do attitude
- Team player with strong networking and negotiation skills
- English (proficient), Turkish (fluent)
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The Company
What We Do
GEA is one of the largest technology suppliers for food processing and a wide range of other industries. The global group specializes in machinery, plants, as well as process technology and components. GEA provides sustainable solutions for sophisticated production processes in diverse end-user markets and offers a comprehensive service portfolio







