Sales Support Coordinator

Responsibilities / Tasks

Key Responsibilities:

• Support quotations for engineering-related products by coordinating with the sales team and related departments.
• Issue purchase orders (PO) to the factory, production team, including local suppliers and relevant stakeholders, to ensure timely procurement and production.
• Coordinating with the office and factory to ensure smooth and consistent communication.
• Prepare inspection reports and notify the factory or responsible parties of any defects or necessary improvements.
• Support and coordinate with logistics operations for import, export and customs declarations such as invoices, packing lists, including logistics and location transportation to ensure timely and efficient deliveries.
• Create request documents for special cases, and coordinate with related departments to resolve issues efficiently.
• Work closely with the sales team and relevant departments to plan and manage stock, including stock forecasts, Stock balance and inventory levels.
• Prepare and summarize meeting minutes for both internal and external meetings, distribute to stakeholders, and follow up on action items.
• Maintain proper filing and record-keeping of all documents for easy retrieval.
• Provide general administrative and documentation support as assigned.

Your Profile / Qualifications

• Bachelor’s degree in Business Administration, Logistics, Engineering, or a related field.
• At least 1–2 years of experience in sales support, import/export coordination, or inventory management.
• Basic understanding of engineering or manufacturing processes is an advantage.
• Proficient in Microsoft Office, especially Excel.
• Good command of English communication – reading, writing, and speaking – is required.
• Strong coordination, planning, and problem-solving skills.
• Detail-oriented, organized, and able to work under pressure.

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