Sales Support Coordinator

The Sales Support Coordinator is responsible for assisting the sales team with administrative and clerical tasks associated with partner management and customer accounts.

Essential Functions

• Assists the sales team with the following day-to-day support functions:
• Processing purchase orders
• Provides tracking information and order related details upon request
• Assists with pulling and quoting TRG net new opportunities and contract renewals
• Works with sales to manage to deal registrations creation
• Provide proactive contract renewal support for larger / complex accounts
• Works with sales to create and manage special pricing requests and renewals
• Assist with SOW creation
• Creates a strong RFP process along with sales team
• Works with Procurement Specialists to ensure smooth order process
• Acts as POC to customers when assigned team member(s) are out of the office and provides the following support functions:
• Quote creation
• Obtains and processes purchase orders
• Order status follow up and tracking
• Performs proactive management of team’s SFDC
• Ensuring close dates are valid and includes proper attachments
• Works directly with vendors and distributors as needed
• Continuing education around products offered by each vendor including attending learning sessions with vendors.
• May be involved in the planning, organization, and implementation of special events, specific projects, or program changes.
• Employee may be asked to complete related duties other than those indicated above as assigned by their supervisor.

Qualifications

• Associates degree required.
• At least 2 years of experience in an administrative support role is required.
• Ability to successfully pass a criminal background check.
• Ability to prioritize multiple projects in a fast-paced environment.
• Accuracy, organization, and attention to detail are required to coordinate all aspects of position.
• Excellent communication skills to coordinate with other departments involved in process.
• Good clerical skills, computer, and data entry skills are required. Experience with MS Office Suite required.
• Prior experience with Salesforce.com (SFDC) is preferred.

 Performance Requirements

• Must maintain regular and reliable attendance to the satisfaction of management.
• Must be able to operate a computer and other position related technologies.
• Must be able to clearly and confidentially communicate with TRG employees, customers, and other stakeholders.
• Must adhere to TRG Values at all times.

Physical Requirements

• Must be able to remain in a stationary position 50% of the time.
• Must be able to visually read written and digital information.
• Must be able to type files and other paperwork.