Sales Support Analyst

Posted 4 Days Ago
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Miami, FL, USA
In-Office
Junior
Fintech • Payments
The Role
Provides operational and analytical support to a regional sales team through pipeline management, CRM data maintenance, order tracking, reporting, meeting preparation, process improvement, compliance documentation, purchase requisitions, and collections support. Coordinates with finance, legal, operations, marketing, customers, and partners to resolve deal issues and maintain accurate sales processes across Latin American and Caribbean markets.
Summary Generated by Built In
Why Verifone

For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What's Exciting About the Role

Verifone is looking for a Sales Support Analyst to join our CarCAAn (Caribbean, Central America, Andean/South American) regional sales team, based in Miami. This role provides critical operational and analytical support to the sales team covering the region. You'll work closely with sales leadership, account managers, and cross-functional partners (finance, legal, operations) to keep deals moving, reporting accurate, and the sales process running smoothly.

This is a great fit for someone who's organized, detail-oriented, comfortable working across time zones and cultures, and energized by supporting a fast-moving, multi-market sales organization.

Responsibilities
  • Support the sales team with pipeline management, CRM data hygiene, and opportunity tracking across the CarCAAn portfolio
  • Monitor and follow up on customers’ orders to ensure timely processing, address any issues or delays, and ensure orders are fulfilled as expected
  • Help prepare materials for internal, and partner/customer meetings
  • Identify process gaps and support continuous improvement of sales operations workflows
  • Liaise with internal teams (finance, legal, operations, marketing, etc.) to resolve deal-related questions or blockers
  • Create internal orders and purchase requisitions
  • Support customer compliance processes, ensuring accurate documentation and policy adherence
  • Assist with collections efforts by monitoring outstanding balances and facilitating payment resolution
Qualifications
  • Bachelor's degree in Business, Finance, or related field, or equivalent experience
  • 2+ years of experience in sales support, sales operations, or a similar analytical/administrative role
  • Strong Excel skills; experience with CRM systems, Salesforce knowledge is a plus
  • Excellent organizational skills and attention to detail
  • Strong written and verbal communication skills
  • Bilingual English/Spanish required; comfort working across LATAM and Caribbean markets
  • Ability to manage multiple priorities and work independently in a fast-paced environment
  • Experience in payments, fintech, or technology sales is a plus
Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Skills Required

  • Bachelor's degree in Business, Finance, or a related field, or equivalent experience
  • 2+ years of experience in sales support, sales operations, or a similar analytical or administrative role
  • Strong Excel skills
  • Experience with CRM systems
  • Bilingual English and Spanish proficiency
  • Ability to work across LATAM and Caribbean markets and time zones
  • Excellent organizational skills and attention to detail
  • Strong written and verbal communication skills
  • Ability to manage multiple priorities and work independently in a fast-paced environment
  • Salesforce knowledge
  • Experience in payments, fintech, or technology sales

Verifone Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Verifone and has not been reviewed or approved by Verifone.

  • Leave & Time Off Breadth — Paid holidays, sick time, and flexible or “unlimited” PTO for many salaried roles broaden time-off options. Paid volunteer time is also highlighted as part of the package.
  • Retirement Support — A 401(k) plan is offered with an employer match reported across multiple sources. This supports long-term savings as part of total rewards.
  • Equity Value & Accessibility — An employee stock purchase plan and equity incentive programs provide avenues for ownership. These components add to total compensation beyond base pay.

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The Company
HQ: Coral Springs, FL
4,716 Employees
Year Founded: 1981

What We Do

Verifone makes it simple to revolutionize customer journeys by providing a single, unified, global platform that enables seamless payment experiences – anywhere, anytime, with any payment method. Powered by a growing footprint of over 35 million devices in more than 150 countries, we are the experts trusted by the biggest and best-known brands around the globe. Built on a 38-year history of uncompromised security, we are committed to consistently solving the most complex payment challenges. There’s a reason why 46% of the world’s non-cash transactions are processed on Verifone systems. Want to learn why? Visit verifone.com today.

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