Sales Support Administrator

YOUR MISSION

STUDSON is seeking a highly detailed and proactive Sales Support Administrator to join our team in Sherwood, Oregon. You will play a vital role in providing administrative and operational assistance, ensuring a smooth sales process.

Key responsibilities will include:

• Accurately enter sales orders into STUDSON's ERP system, Netsuite.

• Provide meticulous administrative support to outside sales representatives, ensuring accurate order processing, quoting, and documentation for flawless fulfillment and invoicing.

• Develop a deep understanding of our products and services and effectively communicate their features and benefits to potential customers as needed.

• Respond promptly to customer inquiries and maintain a positive, empathetic, and professional attitude toward them at all times.

• Route qualified opportunities to the appropriate sales executive for further development and closure as needed.

• Address customer concerns and redirect more complex issues to the appropriate team members.

• Maintain organized, accurate, and up‑to‑date records within SharePoint to ensure information is reliable and easily accessible.

• Collaborate with the operations and logistics teams to ensure on-time delivery of products.

What matters most:

• Proven experience in a sales support or administrative role.

• Demonstrated ability to work independently, take initiative, and easily connect with people.

• Demonstrated proficiency in Microsoft Office, with prior experience using CRM and ERP systems; NetSuite experience is a strong plus.

• Prior experience in the Consumer Goods Industry is a major advantage.

• Skilled in time management and prioritization, with a focus on following through.

• Proven ability to establish trust and positive relationships through effective interpersonal skills.

This is a FULL-TIME role that comes with a competitive salary and comprehensive benefits. If you are applying through a third party site (indeed, linkedin, etc) please include a valid email address and phone number.

*The information provided in this job description is designed to provide the general nature and level of work performed by employees within the job classification. The job description is not designed to contain or be interpreted as a comprehensive list of all work duties, responsibilities, and qualifications required of employees assigned to this job. This job description will be updated, modified, and revised by STUDSON, at its sole discretion, from time to time as it deems necessary to meet the needs of the business.