The Role
Support the Store Manager to meet sales targets and KPIs, supervise shift staff, uphold customer service standards, manage stock and cash procedures, assist with scheduling, and drive upselling to maximize revenue.
Summary Generated by Built In
KEY RESPONSIBILITIES:
- Assist the Store Manager in achieving daily, weekly, and monthly sales targets and KPIs
- Supervise staff during shifts, ensuring productivity and accountability.
- Ensure all staff adhere to customer service standards and company values
- Monitor stock levels and report shortages or discrepancies
- Support daily store operations, including opening and closing procedures
- Ensure all cash handling, banking, and procedures are followed accurately
- Drive Upselling, cross-selling, and product knowledge to maximize revenue
- Assist with staff scheduling and shift planning when required
Requirements
QUALIFICATION & REQUIREMENTS:
- Minimum 3 years retail experience (essential)
- Proven track record in achieving sales targets
- Previous supervisory or leadership experience (advantageous)
- Strong sales and customer service orientation
- Excellent communication and interpersonal skills
- Strong problem-solving ability and decision-making skills
- High level of energy, confidence, and initiative
- Ability to work under pressure and manage multiple skills
- Strong attention to detail and organizational skills
- Basic computer literacy
- Matric - essential
Skills Required
- Minimum 3 years retail experience
- Proven track record in achieving sales targets
- Previous supervisory or leadership experience
- Strong sales and customer service orientation
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making skills
- High level of energy, confidence, and initiative
- Ability to work under pressure and manage multiple tasks
- Strong attention to detail and organizational skills
- Basic computer literacy
- Matric (high school certificate)
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The Company
What We Do
FrontierCo is a market leader in retail, specializing in housing iconic international and local fashion brands through its world-class infrastructure. It has become home to a collection of South Africa's favourite brands, with a portfolio ranging from Apparel to Luggage, Footwear, Leather goods, and Eyewear.
