The Role
Serves as the primary customer contact for assigned accounts, manages new-business project planning, prepares quotations, tracks pricing, analyzes costs and profitability, negotiates with customers, and oversees aftermarket pricing. The role maintains customer relationships, coordinates schedules and priorities, and ensures requirements are met. It requires strong communication, analytical, organizational, interpersonal, and technical comprehension skills, with manufacturing experience and Japanese-English bilingual ability preferred.
Summary Generated by Built In
Responsibilities include, but are not limited to:
- Main customer contact for one or more accounts
- Project planning and control for new business
- Develop and submit quotation details to customer.
- Maintain and track pricing changes / history for all parts
- Conduct cost and profit analysis
- Negotiate with customers
- Responsible for aftermarket / service part pricing
- Manage priorities and schedule to ensure customer requirements are met
- Build customer relationships and ability to understand customer needs and requirements
- Some Travel required
- Must be flexible & able to work in all areas and in your department regardless of duties listed above in order to accomplish FTIC goals & objectives
Qualifications:
- High school diploma or G.E.D, or equivalent combination of education and experience.
- B.S. degree in a technical field.
Technical Competencies:
- Proficient computer skills in Microsoft Office (Word, Excel and Power Point).
- CMS experience is a plus
- High level of mathematical and analytical skills
- Excellent verbal and written communication skills
Non-Technical Competencies:
- Strong sales and marketing orientation, manufacturing environment preferred
- People development (assessment of others, feedback, delegation, motivating others, communication of expectations).
- Interpersonal skills (relationship building, teamwork, interpersonal insight, conflict resolution, customer orientation)
- Communication (verbal communication, persuasive impact, listening, written communication).
- Judgment and thinking (strategic thinking, original thinking, judgment and decision making, problem solving, awareness).
- Performance skills (accuracy with detail, planning and organizing, efficiency).
- Personal characteristics (motivation/commitment, flexibility, assertiveness, quality orientation).
- Ability to comprehend technical material
- Japanese/English Bilingual language skills preferred.
Environment:
May be exposed to both hot and cool conditions, with a moderate to high noise level.
14001 Environmental Aspects/Impacts:
- Basic administrative recycling of paper, plastics, aluminum.
- Ensure EMS requirements are being followed by all Team Members in respective areas
Skills Required
- High school diploma, GED, or equivalent combination of education and experience
- Bachelor of Science degree in a technical field
- Proficiency with Microsoft Office, including Word, Excel, and PowerPoint
- High level of mathematical and analytical skills
- Excellent verbal and written communication skills
- Ability to comprehend technical material
- CMS experience
- Manufacturing environment experience
- Japanese and English bilingual language skills
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The Company
What We Do
Toyotetsu North America is a manufacturer specializing in stamped and welded auto body parts and functional components for the automotive industry. They produce items such as radiator supports, body pillars, and brake pedals.
