Looking to take your career to the next level? Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
Profile Requirements:
- Exceptional English Communication Skills: Mastery of spoken and written English, with a clear, professional speaking style and no discernible accent.
- Proven Sales Experience: Demonstrated ability to convert incoming leads into scheduled appointments, confidently promote services, overcome objections, and close for the consultation.
- Industry Knowledge: Strong knowledge of cosmetic surgery procedures and MedSpa treatments, including the ability to explain services accurately and professionally to prospective patients.
- Software Proficiency: Hands-on experience with Nextech Practice Management Software and Go High Level CRM is required.
- Organization and Reporting Skills: Strong attention to detail, accurate recordkeeping, and the ability to track calls, appointments, follow-ups, conversion rates, and reasons for unsuccessful conversions while handling multiple inquiries efficiently.
Core responsibilities:
- Lead Conversion and Appointment Setting: Convert incoming inquiries into scheduled consultations through phone calls, text messages, and email communications.
- Consultative Sales: Effectively sell the clinic’s services, cosmetic surgery procedures, MedSpa treatments, and overall patient experience to prospective clients.
- Provider Promotion and Credentialing: Confidently present the providers’ qualifications, credentials, expertise, and experience to build trust and encourage prospective patients to schedule consultations.
- Objection Handling: Apply proven sales techniques to address concerns, overcome objections, answer questions, and convert interested prospects into booked appointments.
- Patient Inquiry Management: Respond promptly and professionally to prospective patients, provide accurate information about available procedures and treatments, and guide them through the consultation booking process.
- CRM and Practice Management: Utilize Nextech Practice Management Software and Go High Level CRM to manage inquiries, document communications, update lead records, and track appointment statuses.
- Call and Conversion Tracking: Maintain detailed records of inbound calls, inquiries, follow-ups, scheduled consultations, and lead conversion rates.
- Reporting and Follow-Up: Document the reasons inquiries fail to convert into scheduled consultations, identify recurring objections or barriers, and maintain consistent follow-up to improve conversion performance.
Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.
Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!
This is a remote position.
Skills Required
- Mastery of spoken and written English with clear, professional communication
- Proven sales experience converting incoming leads into appointments, promoting services, overcoming objections, and closing consultations
- Strong knowledge of cosmetic surgery procedures and MedSpa treatments
- Hands-on experience with Nextech Practice Management Software
- Hands-on experience with Go High Level CRM
- Strong organization, attention to detail, recordkeeping, tracking, and reporting skills
What We Do
Outsourcey is a premier remote staffing agency that connects businesses with exceptional offshore talent, offering flexible staffing solutions without long-term contracts to facilitate significant cost savings.
