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As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters!
As a Solutions Engineer you will team up with a Cisco Meraki Sales team to assist with technical sales activities for new and existing opportunities. You will utilise your in-depth knowledge of Cisco's Cloud Networking solutions to demonstrate competitive advantages over industry players to both prospective customers and partners. This position provides career development through the direct daily interaction with customers and partners, opportunities to travel in territory for customer and partner visits, and the internal cross function collaboration with the Product Management, Product Development/Engineering, Technical Marketing and Sales teams.
Responsibilities
- Act as a technical resource to the Meraki Sales team for all technical pre-sales activities and product related inquiries.
- You will conduct online product demonstrations, answer technical questions, contribute to proposals, analyse clients’ needs, and develop technical solutions in a pre-sales environment.
- Become the technical subject matter expert on Cisco’s Cloud Networking products, features, functions, and benefits, while being able to share that knowledge with audiences at levels of clients (from IT Manager to CTO).
- Maintain strong interpersonal presentation and troubleshooting skills while evoking passion and confidence with your audience.
- Work with the Cisco Meraki Sales team on strategic sales initiatives (customer outreach, Channel training, etc.) to grow business in targeted regions.
- Understand customer and partner requirements to then successfully present and deploy full stack Meraki networking solutions.
- Build design/deployment guides for both external and internal audiences.
- Systems Engineers at Cisco Meraki are a critical component of the sales team and as such, are compensated on the results of the team they support.
Desired Skills and Experience
- Proven track record in a sales engineering capacity or in an enterprise network engineering/administration role.
- Expert knowledge in end-to-end network troubleshooting, including packet level analysis via wireshark/pcap, packet construction, etc.
- Familiarity with WAN design (MPLS, BGP, IP VPN’s).
- Familiarity with campus LAN design including building redundant networks, routing protocol design, and high availability strategies (multicast, VLAN’s, RSTP, OSPF, VRRP, DHCP, TCP, UDP, ARP, DSCP, AAA/RADIUS).
- Bonus experience/interest: captive portal design, JSON, REST, XML, SAML, SQL.
- Understanding of technical sales activities, challenges, and enablement strategies preferred.
- Outstanding communication skills, both verbal and written.
- Strong organizational skills with the ability to multi-task and set priorities.
- CCNA, CWNA, CCNP, CCDP, CCIE are a plus.
- Bachelor or Master’s degree in Computer Science, Computer Engineering or a related subject area.
- Fluency in French.
Life at Cisco Meraki: Work How You Feel Most Empowered
Our hybrid work model prioritizes work-life balance by offering employees the flexibility and autonomy to work outside of the office, or in-person with their team. We believe that if employees work how they feel most empowered, everyone benefits, including our customers.
We offer exciting benefits and perks, including Paid-Time-Off (PTO), Volunteer-Time-Off (VTO), and on-site health and wellness opportunities, among many other perks. Our goal is to support the whole you.
To learn more about benefits and perks offered at Cisco Meraki click here.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
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What We Do
Meraki is a Greek word meaning “something done with soul, creativity, or love.” With this name as our mantra, we’re building a welcoming workplace that attracts eclectic, curious, purposeful people who unite to ignite our customers’ passions. Together, we create powerful, simple technology with the potential to change everything.
Why Work With Us
We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters—like teaching kids, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity.
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Employees engage in a combination of remote and on-site work.
