The Role
Oversee countrywide sales operations across all channels, leading field sales and enablement teams, developing strategic sales plans, setting commissions and KPIs, analyzing performance, forecasting revenue, managing partner relationships, monitoring competitors, and driving process improvement and market expansion. The role also presents data-driven insights to senior leadership and collaborates cross-functionally to align sales execution with company objectives.
Summary Generated by Built In
About PayJoy
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
The Sales Senior Manager is responsible for overseeing the sales operations across all sales channels of the country, aligning the sales team with the company’s overarching objectives, optimizing sales productivity, and enhancing partner relationships, by analyzing performance data and implementing targeted strategies, driving substantial revenue growth and market expansion.
Key responsibilities
- Lead Field Sales Managers to develop and implement effective strategic plans and goals to achieve sales objectives and budgets.
- Lead Sales Enablement Manager to assure proper product and sales processes training and communication for all the clerks and sales force.
- Develop and execute strategic sales plans, both short and long-term, to achieve sales targets and drive across all regions growth, by supporting teams in overcoming challenges and obstacles.
- Establish sales & promoters commissions, KPIs and track records, monitor and analyze sales performance and sales results to identify areas of improvement, adjusting strategies as needed to improve results.
- Provide and present data driven sales force performance feedback to the senior management team
- Establish and strengthen relationships with our commercial partners to ensure the growth of our distribution network.
- Prepare and maintain accurate sales forecasts
- Monitor competitor activities by obtaining information on competitors and market trends and create a future through insights.
- Monitor and provide guidance on and suggestions for continuous process improvement, leading a culture of collaboration, teamwork and accountability.
- Collaborate with cross-functional teams to ensure alignment of sales strategies with company goals and objectives.
Qualifications
- Bachelor's degree in Business, Marketing, or a related field; MBA to be considered a plus.
- Minimum of 10 years of experience in leadership positions, managing sales teams, in-depth understanding of sales processes, methodologies, and trends, in Telecom, tech, finance, insurance, FMCG companies.
- Proven successful experience in leading retail/carrier accounts of all sizes, including engaging at C-level in large retail/carriers organizations.
- Solid strategic thinking, with the ability to develop and implement comprehensive sales strategies that drive revenue growth.
- Excellent communication and interpersonal skills, with a proven ability to influence and motivate teams , and relationship-building skills
- Analytical skills to interpret sales data
Benefits
- 100% Company-funded health insurance for employee and immediate family
- Company-funded employee life and disability insurance
- Paid vacation days, unlimited sick leave
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Phone finance, headphone benefit, home office equipment allowance and wellness perks
- Catered lunches
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
PayJoy Principles
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening
Skills Required
- Bachelor's degree in Business, Marketing, or a related field
- Minimum of 10 years of experience in leadership positions managing sales teams
- In-depth understanding of sales processes, methodologies, and trends
- Experience in telecom, technology, finance, insurance, or FMCG companies
- Successful experience leading retail or carrier accounts of all sizes
- Experience engaging with C-level stakeholders in large retail or carrier organizations
- Strategic thinking and ability to develop and implement comprehensive sales strategies
- Excellent communication, interpersonal, influencing, team motivation, and relationship-building skills
- Analytical skills for interpreting sales data
- MBA
PayJoy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PayJoy and has not been reviewed or approved by PayJoy.
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Fair & Transparent Compensation — Pay is considered market‑aligned for senior U.S. technical roles, and public salary bands help candidates benchmark and align expectations. Feedback suggests this transparency supports confidence that offers are competitive for role and location.
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Healthcare Strength — Company‑paid basic medical, dental, vision, life, and disability coverage is emphasized as a standout element versus many startups. Feedback suggests this reduces out‑of‑pocket burden and strengthens the core benefits foundation.
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Parental & Family Support — Paid parental leave and flexible hours are highlighted alongside dedicated time off. Feedback suggests these family‑oriented policies enhance the perceived completeness of the package.
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The Company
What We Do
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being. Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.
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