Sales Representative

Reposted 15 Days Ago
Be an Early Applicant
Ross Township, PA, USA
In-Office
49K-57K Hourly
Junior
Retail
The Role
Sales Representatives at Sleep Number discover customer sleep needs, explain product benefits, nurture customer relationships, maintain showrooms, and engage in sales training.
Summary Generated by Built In

Sleep Number® is the leader in personalized sleep wellness. Backed by almost 40 years of innovation, Sleep Number has helped more than 16 million people achieve their best sleep. We are guided by our purpose – improving lives by personalizing sleep. This is exemplified through our 3,000+ purpose-driven team members who passionately innovate to drive value creation through our fully integrated business model, owning the process from start to finish, and care at every step.


At Sleep Number, you’ll be part of a team redefining what’s possible in sleep, health, and wellness. Backed by world-class research and continued innovation, we create mattresses with adjustable firmness, pressure relief, and temperature-balancing comfort that adapt to customers’ changing needs, night after night, year after year. Our people thrive in a culture where purpose, innovation, and customer experience drive every decision. Join us and help shape the future of sleep wellness.

Make an Impact

At Sleep Number, we improve lives by personalizing sleep. Join a team driven by curiosity, collaboration, and a passion for helping others thrive—one restful night at a time.

Our Sales Representatives are high-impact roles that directly contribute to our purpose. This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential. 

The Opportunity – What You’ll Do

In this role, you will:

  • Discover each customer’s sleep needs and match them with the right Sleep Number products.
  • Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals.
  • Proactively nurture prospective customers through outbound calls, with a strong focus on building relationships that generate repeat and new business.
  • Work together to maintain a polished showroom and deliver an exceptional store experience.
  • Take part in sales practice training and coaching to sharpen your skills.

What You Bring

Required:

  • Strong communication skills with the ability to adapt to diverse customer needs.
  • Goal-oriented and customer-focused attitude, with a drive to exceed individual and team sales goals.
  • Ability to work a flexible retail schedule, including evenings and weekends.
  • 1–2 years of retail, customer service, or other customer-facing experience.
  • High school diploma or equivalent.

Preferred:

  • Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
  • Comfortable using CRM systems, point-of-sale technology, and interactive sales tools (e.g., iPads, apps).
  • Ability to work independently with minimal supervision while collaborating effectively with a team.

What Sets You Up for Success

  • You’re energetic, proactive, and thrive in a customer-focused environment.
  • You’re a collaborative team player who welcomes feedback and coaching.
  • You’re a tech-savvy early adopter.

What You’ll Get

  • Most team members earn a salary of $47,000-58,000 annually; actual earnings vary and are not guaranteed.
  • Guaranteed hourly rate of $16/hour, along with uncapped commission and bonus potential.
  • Non-draw commission structure.
  • Health, dental, vision, and 401(k) benefits.
  • Flexible paid time off and volunteer opportunities.
  • Comprehensive training and career development programs.
  • A supportive, inclusive culture where your contributions are valued.
  • Life changing sleep with the gift of a Sleep Number® bed.

Wellbeing

At Sleep Number, wellbeing isn’t a program—it’s part of who we are. We support team members and their families across emotional, financial, career, community, and physical health, all anchored in sleep.


Along with competitive pay, eligible team members receive robust benefits such as medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional resources that promote lifelong wellbeing.

EEO Statement

Sleep Number is an equal opportunity employer. We cultivate a workplace culture where everyone is valued, respected, and treated fairly.

Want to help make dreams come true? Apply Today

Skills Required

  • 1-2 years of retail, customer service, or other customer-facing experience
  • High school diploma or equivalent
  • Strong communication skills
  • Goal-oriented and customer-focused attitude
  • Ability to work a flexible retail schedule

Sleep Number Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sleep Number and has not been reviewed or approved by Sleep Number.

  • Wellbeing & Lifestyle Benefits Offerings include virtual care, mental-health resources (Calm Health, Talkspace), wellness programs, fitness discounts, and a one-time smart bed perk. This wellness-forward bundle stands out within a retail context.
  • Parental & Family Support Paid parental leave, fertility support, adoption assistance, and caregiving/parenting resources are part of the package. These supports provide tangible benefits for family-building and caregiving needs.
  • Healthcare Strength Medical, dental, and vision coverage are offered alongside HSAs/FSAs, condition-specific programs, and telehealth access. The breadth of partners and programs indicates coverage beyond basic plans.

Sleep Number Insights

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The Company
HQ: Minneapolis, MN
3,144 Employees
Year Founded: 1987

What We Do

As a purpose-driven company, Sleep Number’s mission is to improve lives by individualizing sleep experiences. Our revolutionary Sleep Number 360® smart beds deliver proven, quality sleep through effortless, adjustable comfort. Our integrated SleepIQ® operating system captures over 9 billion hours of biometric data points every night and delivers actionable insights to improve our customers' overall sleep health and wellness. What does that mean for you? Well, at Sleep Number, you’ll be improving lives every day by helping people sleep better every night. Learn more about the company that's championing a health and wellness revolution with quality sleep at its core: • Transforming the sleep industry since 1987 • 13M+ lives improved by the Sleep Number bed • Annual revenue in 2020 totaled $1.86B • 600+ company-owned retail stores in 50 states • 6 Distribution locations located in: Salt Lake City UT, Irmo SC, Los Angeles CA, Dallas TX, Tampa FL and Baltimore MD • 4,800 team members nationwide • Headquartered in Minneapolis Minnesota with Sleep Number Labs in San Jose CA and our Customer Service Relationship Center in New Orleans LA

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