Ampcus Inc., headquartered in Chantilly, Virginia is certified by SBA, USPAACC, WBENC. VMSDC as a leading 8(a), Minority and Women owned Professional services and Staff Augmentation firm. Our repeat business rate with our various clients has been remarkable and the extension of contracts with various clients stands testimony to our high commitment levels. Ampcus is proud of our high employee retention rate thereby ensuring that the work performed at our various client sites is smooth and efficient at all times.
• Assisting with customer support related functions within the Verizon Wireless Store including Customer education and facilitation of transferring customer information from one device to another, service related issues and resolutions, billing related inquiries and issues, processing bill payments, processing credits, entering orders and activating service.
• Assisting with stock replenishment and general store projects as needed.
• Required to provide exceptional service that builds customer satisfaction and encourages customers to remain with Verizon Wireless.-
• Providing a consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism –
• Hours: Hours will vary depending on the weekly schedule.
• Stores are open 7-days a week, scheduling flexibility is a must including nights and weekends.
• 2-3 years of retail sales experience with key holder/cash handling responsibilities is preferred
• Excellent interpersonal, verbal and written communications skills and attention to detail Ability to multi-task in a fast paced team environment
• Computer proficiency Ability to stand on feet all day.
• Position Requirements: Essential? Excellent written and verbal communication skills?
• 1-2 years in retail sales ?
• High school diploma or equivalent?
• Must be over 18?
• PC Skills (knowledge of Windows environment)?
• Inventory management skills?
• Ability to work in a fast-paced retail store environment, standing on feet all day?
• Strong interpersonal skills, friendly outgoing personality Desirable?
• AA in business administration or marketing a plus or equivalent work experience
• Primary Skill Requirement: Face to face customer service and basic computer skills
Top Skills
What We Do
Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management. We provide innovative, cost-effective services tailored to meet our clients’ specific industry and organizational needs. Our five core service offerings (Intelligent Automation, Infrastructure Modernization, Cybersecurity, Testing and Human Capital Management) were designed to be complementary and drive the cost-effective, high-impact results required to meet today’s demand for timely, quality, cost-effective and innovative business solutions. From strategy to execution, we leverage our certified processes, accelerators and frameworks, skilled resources and partnerships with leading technology and service providers to deliver added value on every engagement.
We also provide thought leadership/best-in-class offerings in the areas of Agentic AI, Data engineering & Analytics, Low-Code, RPA, Cloud Migration, Pen Testing, App Security Testing, PCI Audits, TPRM and Automated Testing.
