Sales Representative

Job Summary:

JOB DESCRIPTION – Sales Representative

Location: Prague

Division:Ticketmaster Czech Republic

Contract Terms: Permanent

THE JOB

In the role as Sales Representative, you will report to the Managing Director Czech Republic. This is an important role within Ticketmaster, and you are expected to be an ambitious, results driven, responsible for driving top-line growth in client acquisition, retail ticket sales and new revenues for the market.

In this role you are expected to take responsibility for growing the client base. Generating leads through independent research and discovery. It’s an exciting opportunity to take the next step in your career by dealing with a wide variety of clients from every genre of the events industry including music, arts, festivals, exhibitions and sports.

Your natural outgoing personality will need to always shine through, and you should have a proven new business sales track record backed up by achievements against targets.

You are expected to:

• Make an active contribution to the sales strategy.
• Identify potential new business opportunities or improve efficiencies through the application of new technologies or operational practices.
• Develop and retain new client relationships by ensuring good levels of communication with venues and promoters whilst providing system support and query resolution.
• Organise Sales meetings and ensure a good contribution to them.
• Cooperate actively with regional Sales meetings.
• Understands sensitivity & confidentiality surrounding client information

WHAT YOU WILL BE DOING

• Build new client relationships and leads through meetings, regular phone calls and additional non business meetings.
• Negotiate new agreements.
• Demonstrate product knowledge to allow for effective presentation of company technology and services to both clients and colleagues.
• Continuously hold business dialogues with the clients regarding increasing Ticketmaster's ticket volume, the clients total ticket sales and sales of new services and products developing within the ticket system solution (Microflex) or within the e-commerce part.
• Create customized Sales and Marketing materials to suit varied potential audiences.
• Continuously work actively with exploration and mapping of Ticketmaster's total client potential.
• Closely cooperate with Client Support and other colleagues on the market as well as the regional colleagues.
• Continuously update client information and activities in Salesforce.

WHAT YOU NEED TO KNOW (or TECHNICAL REQUIREMENTS)

• Proven demonstrable experience in sales in the ticketing industry or similar field (ideally with established relationships with promoters, event organisers and venue owners).
• Understanding of the Ticketmaster & Universe product range (desirable but not essential).
• Experience working in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Multi-tasker who is proactive, logical and can handle several projects at once
• Strong written and verbal communications skills and must be fluent in local language with strong English skills.

YOU (BEHAVIORAL REQUIREMENTS)

The following attributes determine how the role will be carried out and are required to be a success:

• Self-motivated.
• Adaptable.
• Able to inspire confidence; quickly develop and maintain good working relationships with co-workers and clients.
• Results and delivery focused.
• Highly professional approach.
• Strong business acumen.
• Able to use self-initiative.
• A pro-active nature to include a flexible approach to hours of work.

TICKETMASTER VALUES

Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

CULTURE

We’re fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one incredible experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a ‘Fan First’ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the ‘Fan’ you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First. #LI-JCK #LI-Hybrid