Parrish Tire Location: 400 Person Street Fayetteville, NC
Job Summary:
The Fayetteville Inside Sales Representative will be responsible for building and maintaining relationships with walk-in customers and helping them to meet all of their tire and service needs. Employees in this position must have a thorough understanding of common vehicle problems and tire related products.
Essential Functions and Tasks:
- Maintain knowledge of products, services, and industry trends and standards.
- Discuss service solutions with customer after a mechanic has assessed the problem.
- Provide quotes for mechanical repairs and tire replacement.
- Create work orders in POS system for each customer and process payments.
- Order tires from internal warehouse and external vendors as needed.
- Ensure completion of open work orders.
- Follow all safety regulations, processes and procedures required by Parrish Tire Company, TIA, OSHA and NCDOL.
- Perform other duties as assigned by the Store Manager including: quarterly inventory counts, attending training seminars, helping in other departments, assisting with training of new sales personnel and delivery of products.
Required Qualifications:
- 2-3 years of experience in a service related industry
- High School Diploma or GED
- Proficient in data entry and retrieval (Microsoft Word, Excel, PowerPoint, basic internet skills)
Knowledge, Skills and Abilities:
- Dependable - Employee must be reliable, responsible and trustworthy, and complete all assigned obligations.
- Attention to Detail - Employee must be thorough in completing tasks and must always be aware of potential safety issues.
- Cooperation - Employee must be pleasant with others on the job and display a good-natured, cooperative attitude.
- Integrity - Employee is required to be honest and ethical.
- Self-Control - Employee is required to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior regardless of circumstances.
- Communication - Employee must provide courteous and clear written and verbal communication with customers and co-workers.
Physical Demands:
- Information Ordering - arrange things or actions in a certain order or pattern according to a specific rule or set of rules
- Oral Expression - communicate information and ideas in speaking so others will understand
- Selective Attention - concentrate on a task over a period of time without being distracted Static Strength - exert maximum muscle force to lift, push, pull, or carry objects of approximately 50 pounds
Work Environment:
- Majority of work will be performed indoors.
- Due to customer's demands and the nature of our business, overtime work is sometimes required and expected as needed.
The above statements cover what are generally believed to be the principal and essential functions of this job and may change based on the Store Manager’s direction.
Parrish Tire Company values flexibility and the willingness to take on new challenges. As opportunities arise and work responsibilities change, your job description will be adjusted to meet the organization’s needs.
M-F 7:30 am - 5:30 pm
Skills Required
- 2-3 years of experience in a service-related industry
- High School Diploma or GED
- Proficiency in data entry and retrieval
- Microsoft Word, Excel, and PowerPoint proficiency
- Basic internet skills
- Ability to communicate clearly and courteously with customers and coworkers
- Ability to lift, push, pull, or carry approximately 50 pounds
What We Do
Parrish Tire is a family-owned tire and automotive-services company based in North Carolina. It sells a broad range of consumer tires and provides full-service vehicle maintenance and repairs through its retail service centers. The wider business also serves commercial fleets and independent tire dealers with commercial tire services, retreading, roadside assistance, and wholesale tire distribution across several states, supporting both everyday drivers and businesses.
