Job Summary:
The sales representative position will consist of analyzing customer needs for HVAC equipment, create a sales proposal, finalize the sale and follow up with each customer to ensure complete satisfaction.
Essential Duties and Responsibilities:
The essential functions include, but are not limited to, the following:
- Provide customers with solutions for their HVAC and other home comfort needs
- Consult with potential and existing customers to provide a customized HVAC system solution including our exclusive maintenance program
- Serve as the leader of the sales process to ensure customer satisfaction
- Conduct post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfaction
- Follow-up with existing sales bids and leads to offer any additional information as needed to convert them into sales
- Overcome technical and business objections of prospective customers
- Emphasize salable features, quotes, prices and credit terms and prepare sales orders for jobs sold
- Build and maintain customer relationships
- Participate in various sales activities to support corporate efforts including, but not limited to, trade shows, referral groups, etc.
- Must be willing and able to work evenings and weekends
- Performs other related duties as assigned by management.
- Follows all established company policies and procedures.
Minimum Qualifications:
- High School Graduate or General Education Degree (GED) required
- Associate degree (two-year college or technical school) preferred
- At least 5 years of previous sales experience
- Prior in-home Residential HVAC Sales
- Valid Driver’s License
Physical Demands:
- Climbing up and down on ladders and equipment
- Heavy lifting required (50-75) pounds, ladder work, and tight space work required from time to time.
- Ability to pick up a minimum of 25 pounds consistently and carry up to 250 feet unassisted.
- Operate handheld power tools.
- Wear personal protective equipment.
- Ability to work more than 40 hours per work week and up to 12 hours per day.
Working Environment:
- Work both indoors and outdoors
- Would be exposed to very hot or very cold temperatures.
- Will be in proximity to hazardous conditions, equipment, and situations.
- Ability to climb ladders with minimal assistance.
- Must be able to access cramped workplaces, such as crawl spaces under floors.
- Must wear Personal Protective Equipment (PPE) which is required in designated areas.
- Must be able to travel. This job is 60% office, 40% travel for customers.
Skills Required
- High school diploma or GED
- Associate degree from a two-year college or technical school
- At least 5 years of previous sales experience
- Prior in-home residential HVAC sales experience
- Valid driver's license
- Ability to climb ladders and work in cramped spaces
- Ability to lift 50 to 75 pounds and consistently lift at least 25 pounds
- Ability to operate handheld power tools
- Ability to wear required personal protective equipment
- Ability to work more than 40 hours per week and up to 12 hours per day
- Ability to work evenings and weekends
- Ability to travel to customer locations
What We Do
Cascade Services is a residential home-services platform that partners with independent HVAC, plumbing, and electrical contractors across the South Atlantic, Gulf States, and Southern United States. Its network of established local brands serves homeowners with heating, cooling, plumbing, and electrical work. Cascade supports its contractor partners through technician training, employee retention, and disciplined growth, while pursuing high-quality customer service and building a strong family of locally recognized service businesses.
