Sales Representative

Reposted An Hour Ago
Be an Early Applicant
Morganton, NC, USA
In-Office
Entry level
Hardware • Sports • Manufacturing
The Role
Sales Representatives deliver, install, demonstrate, and maintain rent-to-own products in customers’ homes. They build customer relationships, process rental orders, support payments and collections, explain rental agreements, promote products, maintain showroom and stockroom organization, inspect company vehicles, and provide product repairs or refurbishment. The role requires strong customer service, sales, communication, safe driving, and physical product-handling skills.
Summary Generated by Built In

Summary / Objective

At Bestway our Sales
Representatives play a pivotal role in our vision to enhance the customers rent
to own experience. We expect our Sales Representatives to be customer centric
individuals that not only deliver products but also deliver an exceptional
experience.

 

Essential Functions

  • Be a Bestway brand ambassador who reflects and
    promotes Bestway’s commitment to have the best products at the best prices
    delivered by the best people in the business.

  • Timely deliver, install, and demonstrate
    products at our customer’s home in a safe and respectful manner.

  • Protect all merchandise with the use of
    blankets, shrink wrap, and hand trucks while moving or loading product. When in
    doubt overprotect versus under protect.

  • Have the ability to learn and develop the skill
    to assemble products as well as do minor touch ups, repairs, and refurbishment
    to ensure all products are rent ready within 48 hours.

  • Build great customer relationships by utilizing
    communication and service skills to ensure customer retention and enhance the
    customer’s experience during all customer interaction.

  • Assist in managing customer’s accounts by
    securing on time payments and collecting on delinquent accounts at customer’s
    home and in the store.

  • As a brand ambassador always represent yourself
    and your company in a professional manner. 

  • Complete weekly vehicle inspections ensuring
    proper maintenance is performed for safe driving and ensure daily that vehicles
    are clean and stocked with proper tools and accessories.

  • Assist in maintaining the highest quality
    showroom presentation that creates a customer friendly sales environment.

  • Be responsible for maintaining, organizing,
    protecting, and storing products in stock room area.

  • Actively learn about the products we offer. Be a
    product knowledge expert.

  • Use hand receipts on all product returns and
    payments in the field.

  • Complete all other tasks assigned at the
    discretion of management.

 

Competencies

  • Have the opportunity to advance to Assistant
    Manager and beyond.

  • Be able to explain the rental agreement and have
    a thorough understanding of how it works.

  • Develop sales skills to help grow our customer
    base, by learning to utilize the “7 Steps to Selling and Renewals.”

  • Distribute flyers and encourage
    referrals/distribute sales material on a daily basis.

  • Assist sales manager by taking rental orders as
    well as helping verify orders prior to the delivery.

  • Assist credit manager by learning the “4 Key
    Principles of Customer Interaction.”

 

Position Type / Expected Hours of Work

This is a full-time
position.  Days and hours of work are
Monday through Saturday

8:00 a.m. to 6 p.m. and
will require additional hours as needed. 

 

The Sales Representative
Position is required to embrace and represent the Bestway’s Bring It Values!

 

  • Caring

  • Integrity

  • Servant Leadership

  • Ownership

  • Fun

 

 

Skills Required

  • Ability to timely deliver, install, and demonstrate products safely at customers’ homes
  • Ability to assemble products and perform minor touch-ups, repairs, and refurbishment
  • Strong customer service, communication, and relationship-building skills
  • Ability to learn product knowledge, rental agreements, and sales procedures
  • Ability to assist with customer payments, delinquent account collection, and rental orders
  • Ability to safely handle, protect, load, and organize merchandise
  • Ability to perform vehicle inspections and maintain a clean, properly stocked vehicle
  • Availability to work full-time Monday through Saturday, with additional hours as needed
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The Company
289 Employees
Year Founded: 1994

What We Do

Bestway is a global manufacturer of inflatable leisure and outdoor recreational products. Its portfolio includes pools and spas, water parks, lounges, kayaks, stand-up paddleboards, camping products, and other sports equipment. The company serves consumers in more than 110 countries, with a stated mission to help people enjoy indoor and outdoor recreation and make everyday life feel like a vacation through quality-focused products.

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