Sales Representative

Posted Yesterday
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Columbus, OH, USA
In-Office
Entry level
Retail
The Role
Sell Sleep Number products using a proven relationship-based sales process, deliver world-class customer experiences, demonstrate product expertise, build customer relationships, meet/exceed sales goals, use store tech for demonstrations, and work flexible retail hours including nights and weekends.
Summary Generated by Built In

Sleep Number® is the leader in personalized sleep wellness. Backed by almost 40 years of innovation, Sleep Number has helped more than 16 million people achieve their best sleep. We are guided by our purpose – improving lives by personalizing sleep. This is exemplified through our 3,000+ purpose-driven team members who passionately innovate to drive value creation through our fully integrated business model, owning the process from start to finish, and care at every step.


At Sleep Number, you’ll be part of a team redefining what’s possible in sleep, health, and wellness. Backed by world-class research and continued innovation, we create mattresses with adjustable firmness, pressure relief, and temperature-balancing comfort that adapt to customers’ changing needs, night after night, year after year. Our people thrive in a culture where purpose, innovation, and customer experience drive every decision. Join us and help shape the future of sleep wellness.

Overview

This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-oriented environment. Our proprietary products, exclusive distribution, best-in-class sales training and relationship-based sales process enable you to build lifelong relationships and a rewarding, long-term career. Our retail sales professionals convey a passion for our products and their customers, have an entrepreneurial spirit, and represent the Sleep Number brand with the highest integrity.

Responsibilities

  • Provide a world-class customer experience. Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.” 
  • Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information. Provide timely, relevant follow-up.
  • Demonstrate a tenacious drive for results. Be accountable for becoming a trusted, successful “Sleep Expert” and consistently exceeding sales goals.
     

Qualifications/Requirements

  • Exceptional presentation and interpersonal skills; ability to make a connection with a diverse array of customers.
  • Prior experience in a customer-facing role, preferably high-end sales.
  • A commitment to professional appearance and attitude; willingness to represent the brand with integrity at all times.
  • Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad, apps); technology engagers and early adopters preferred.
  • Able to adapt and grow in a changing, fast-paced work environment.
  • Genuine desire to grow and learn, as well as contribute positively to a team-oriented work environment.
  • Motivated by a pay-for-performance compensation plan.
  • Ability to work a flexible schedule; typical retail hours to include evenings and weekends.
  • Must be authorized to work in the U.S. and able to demonstrate English language proficiency. Second language skills encouraged.
  • Minimum H.S. diploma or equivalent required. Additional education and training preferred.
     

Compensation and Benefits

  • Guaranteed base pay, plus commission and bonus plan

Wellbeing

At Sleep Number, wellbeing isn’t a program—it’s part of who we are. We support team members and their families across emotional, financial, career, community, and physical health, all anchored in sleep.


Along with competitive pay, eligible team members receive robust benefits such as medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional resources that promote lifelong wellbeing.

EEO Statement

Sleep Number is an equal opportunity employer. We cultivate a workplace culture where everyone is valued, respected, and treated fairly.

Want to help make dreams come true? Apply Today

Skills Required

  • Exceptional presentation and interpersonal skills; ability to connect with diverse customers
  • Prior experience in a customer-facing role
  • Experience in high-end sales
  • Commitment to professional appearance and representing the brand with integrity
  • Adept at using store technology for operations and presentations (POS systems, iPad, apps)
  • Technology engager / early adopter
  • Able to adapt and grow in a fast-paced work environment
  • Genuine desire to grow, learn, and contribute to a team
  • Motivated by a pay-for-performance compensation plan
  • Ability to work a flexible schedule including evenings and weekends
  • Must be authorized to work in the U.S. and demonstrate English proficiency
  • Second language skills
  • Minimum high school diploma or equivalent
  • Additional education and training

Sleep Number Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sleep Number and has not been reviewed or approved by Sleep Number.

  • Wellbeing & Lifestyle Benefits Offerings include virtual care, mental-health resources (Calm Health, Talkspace), wellness programs, fitness discounts, and a one-time smart bed perk. This wellness-forward bundle stands out within a retail context.
  • Parental & Family Support Paid parental leave, fertility support, adoption assistance, and caregiving/parenting resources are part of the package. These supports provide tangible benefits for family-building and caregiving needs.
  • Healthcare Strength Medical, dental, and vision coverage are offered alongside HSAs/FSAs, condition-specific programs, and telehealth access. The breadth of partners and programs indicates coverage beyond basic plans.

Sleep Number Insights

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The Company
HQ: Minneapolis, MN
3,144 Employees
Year Founded: 1987

What We Do

As a purpose-driven company, Sleep Number’s mission is to improve lives by individualizing sleep experiences. Our revolutionary Sleep Number 360® smart beds deliver proven, quality sleep through effortless, adjustable comfort. Our integrated SleepIQ® operating system captures over 9 billion hours of biometric data points every night and delivers actionable insights to improve our customers' overall sleep health and wellness. What does that mean for you? Well, at Sleep Number, you’ll be improving lives every day by helping people sleep better every night. Learn more about the company that's championing a health and wellness revolution with quality sleep at its core: • Transforming the sleep industry since 1987 • 13M+ lives improved by the Sleep Number bed • Annual revenue in 2020 totaled $1.86B • 600+ company-owned retail stores in 50 states • 6 Distribution locations located in: Salt Lake City UT, Irmo SC, Los Angeles CA, Dallas TX, Tampa FL and Baltimore MD • 4,800 team members nationwide • Headquartered in Minneapolis Minnesota with Sleep Number Labs in San Jose CA and our Customer Service Relationship Center in New Orleans LA

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