Sales Representative - The Villages, Florida

Centric Services (“Centric”) delivers industry-leading high-speed internet through Centric Fiber and natural gas services through its UniGas division. Centric serves ground-up commercial and residential developments, as well as master-planned communities in all major metropolitan markets across Texas and Central Florida. As the only integrated telecom and natural gas provider currently in the market, Centric is rapidly expanding into new regions due to its advantageous dual-model approach. Our team is dedicated to bridging infrastructure gaps through strategic value creation and continuous innovation.

We are looking for a Sales Representative who will be the main interface and point of contact for all new homeowners in Centric Fiber residential communities. The main responsibility of the Sales Representative will be to convert residential homebuyers into Centric Fiber customers.

Responsibilities:

• Provide customer assistance, education and information on services, customer equipment and products.
• Generate leads, manage sales funnels, and upsell products & services.
• Promote marketing and sales efforts during each customer and potential customer contact.
• Take appropriate action to expedite workflow to consistently meet customer appointments and company commitments.
• Make outbound and receive inbound phone calls each day (averaging 40+ per day)
• Assist with overflow calls for Billing and Tech Support.
• Achieve daily/weekly/monthly metrics (appointments, qualified leads, etc.)
• Gain business knowledge through researching how our competitors operate, incentives they are offering, and pain points and challenges our subscribers want solved.
• Execute creative outbound prospecting within your assigned territory.
• Conduct high level conversations with all homeowners or potential homeowners, explaining the value proposition of Centric Fiber services.
• Leverage sales tools to network with potential subscribers
• From time-to-time report back to operations on the status of community development activities – e.g., home build inventory, construction starts, closings, etc.
• Participate in community and company social media outlets – monitor company commentary, respond to complaints and accolades, monitor community happenings.
• Providing new homeowners with products and solutions which helps to simplify and organize their lives.
• Creating personal connections to make our technology look and feel simple.
• Generating sales by using your passion for Centric Fiber’s services.
• Assist with store opening and closing duties and maintain sales floor coverage during assigned retail store hours when scheduled.

• Other duties as assigned.

Required Qualifications:

• High School Diploma or GED
• At least three years of related telecommunications or sales experience

• Prefer related experience in a small office environment.
• Use your troubleshooting and problem-solving skills to come up with solutions.
• Use your communication skills to resolve customer’s concerns.

·         Work hours may include evenings, weekends, and holidays.

·         Proven track record of building customer relationships, with the ability to earn customer loyalty.

Preferred Qualifications:

• Prefer college-level training in telecommunications, sales, or general business.

• Competitive base pay + commission
• Great benefits (medical, dental, vision, and more)
• Generous PTO policy Benefits
• 10 company paid holidays
• 401(k) plan with 5% company match

Centric Infrastructure Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.