Sales Representative- Hiring now

Posted Yesterday
Be an Early Applicant
5 Locations
In-Office or Remote
Entry level
Information Technology • Consulting
The Role
Handles inbound and outbound sales inquiries for technology support services, qualifies customer needs, explains pricing and subscriptions, addresses objections, closes sales, and manages follow-up in a CRM. The representative coordinates with service teams, maintains accurate customer records, protects customer information, and works toward sales, conversion, and subscription targets in a fully remote environment.
Summary Generated by Built In
About Us

Geeks on Site helps residential and business customers across the United States solve technology problems through remote and on-site services. Our services include computer repair, IT support, networking, and smart home installation. We focus on practical solutions, reliable service, and a positive customer experience.

About the Role

As a Sales Representative, you will help customers understand their technology support options and select services that meet their needs. You will handle inbound inquiries, make outbound calls, follow up on leads, and close sales. You will also explain subscription options when appropriate and coordinate with internal teams to provide a smooth handoff for service delivery.

This role suits someone who enjoys customer conversations, takes ownership of follow-up, and is motivated by measurable sales results. We provide training and resources to help you learn our services and sales process.

Responsibilities
  • Handle inbound sales inquiries and conduct outbound calls to assigned leads and potential customers.
  • Ask focused questions, listen actively, and document customer needs to recommend suitable services and subscription options.
  • Explain service scope, pricing, subscription terms, and next steps clearly and accurately, following approved company information.
  • Build rapport, address objections professionally, and guide customers toward an informed purchase decision.
  • Close sales and work toward individual and team targets for sales, conversion, and subscription performance.
  • Manage assigned leads and follow-up activities in the CRM, keeping contact details, notes, outcomes, and next steps accurate and current.
  • Coordinate with service and support teams, communicate customer expectations, and escalate questions or issues that require specialist assistance.
  • Follow approved sales processes and protect customer information when using company systems.
  • Participate in training and coaching, and share feedback on customer needs, common objections, and lead quality.

Qualifications

  • Strong spoken and written English, with the ability to communicate clearly with U.S. customers.
  • Customer-facing sales experience and the ability to describe how you have contributed to sales goals.
  • Strong listening, questioning, objection-handling, and follow-up skills.
  • Comfort using CRM tools and navigating several systems while maintaining accurate records.
  • Basic familiarity with computers and common technology issues, with a willingness to learn our services.
  • Good organization, dependable attendance, and the ability to manage priorities independently in a remote environment.

Preferred experience

  • Experience in phone sales, inside sales, or a contact center serving U.S. customers.
  • Experience selling technology services or subscriptions and working with both inbound and outbound leads.

How success is measured

Success is measured through sales results, closing ratios, subscription performance, timely lead follow-up, accurate CRM records, and the quality of customer interactions. Individual targets and expectations are communicated by the sales leadership team.


Requirements
  • Laptop or desktop computer with at least 8 GB RAM; 16 GB is recommended.
  • USB headset with a noise-canceling microphone.
  • Stable internet connection with at least 25 Mbps download and 10 Mbps upload speeds.
  • Ability to connect through Ethernet; a wired connection is strongly preferred.
  • Reliable power and a quiet workspace suitable for customer calls.

Benefits
  • Base compensation based on experience.
  • Performance-based bonuses and commissions.
  • Payments through Deel.
  • Fully remote engagement for independent contractors in Latin America and Trinidad and Tobago.
  • Two days off per week.
  • Training and resources to support your development.
  • Opportunities for professional growth within a U.S.-based technology company.

Skills Required

  • Strong spoken and written English for clear communication with U.S. customers
  • Customer-facing sales experience and demonstrated contribution to sales goals
  • Strong listening, questioning, objection-handling, and follow-up skills
  • Comfort using CRM tools and navigating multiple systems while maintaining accurate records
  • Basic familiarity with computers and common technology issues
  • Good organization, dependable attendance, and ability to manage priorities independently in a remote environment
  • Experience in phone sales, inside sales, or a contact center serving U.S. customers
  • Experience selling technology services or subscriptions and working with inbound and outbound leads
  • Laptop or desktop computer with at least 8 GB RAM
  • USB headset with a noise-canceling microphone
  • Stable internet connection with at least 25 Mbps download and 10 Mbps upload speeds
  • Ability to connect through Ethernet
  • Reliable power and a quiet workspace suitable for customer calls
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Coral Gables, FL
154 Employees
Year Founded: 2002

What We Do

Geeks on Site provides onsite and remote computer repair and technical support, depending on each customer’s needs. The company’s experienced onsite technicians are available in more than 150 cities nationwide and stand ready to dispatch to homes and businesses within one business day, regardless of the issue at hand. For customers who need urgent assistance, Geeks on Site’s remote service team provides immediate support by phone around the clock. Geeks on Site is a full-spectrum technical support company. For residential users, its onsite computer repair and support services include: software repair, replacement, and troubleshooting; hardware repair, replacement, and troubleshooting; virus, spyware, and adware removal and cleanup; wireless network connection setup and troubleshooting; data recovery and system backup; user training for simple to advanced applications; and much more. Geeks on Site’s training services are designed for customers of all skill levels who wish to become more adept with technology. These services encompass a wide range of topics and applications, from courses on Windows updates; primers on various Microsoft Office suite applications and functions; and social media use and best practices. Geeks on Site’s business technology experts help small business owners and IT professionals with a wide range of IT-related matters as well, including: wireless router and firewall configuration; data backup and recovery solutions; server installs, and more. Geeks on Site also offers monthly maintenance plans that help individual and business customers maintain safe, efficient computer systems for years running. For a low fixed rate, each monthly plan includes unlimited phone support; remote preventive maintenance services and tutorials; expedited dispatch for issues that can’t be addressed remotely; and support for peripheral equipment such as printers and scanners.

Similar Jobs

Remote
10 Locations
775 Employees
In-Office or Remote
31 Locations
90 Employees
50K-100K Annually

Community Sports Partners Logo Community Sports Partners

Sales Coordinator

Fitness • Kids + Family • Professional Services • Sports
In-Office or Remote
6 Locations
16 Employees
10K-24K Annually

Aloha Consulting Group Logo Aloha Consulting Group

Head of Institutional Sales

HR Tech • Information Technology • Professional Services • Financial Services
In-Office or Remote
2 Locations
50 Employees

Similar Companies Hiring

Axle Health Thumbnail
Artificial Intelligence • Healthtech • Information Technology • Logistics
Santa Monica, CA
25 Employees
NODA AI Thumbnail
Artificial Intelligence • Information Technology • Software • Cybersecurity
Sydney, AU
54 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account