The Experience Auto Group is seeking a Polished, professional, full time RECEPTIONIST for our Ferrari Maserati of Fort Lauderdale dealership.
The successful candidate will possess the ability to:
- Answer all incoming telephone calls and satisfy customers’ inquiries in a courteous and efficient manner.
- Properly Greet all guests and customers and determine the nature of their visit.
- Have a professional, polished appearance and demeanor and maintain a commitment to provide exceptional customer service at all times.
- Direct customers to the correct department, notify the appropriate individuals that a customer is waiting, and introduce the customer.
- Provide hospitality and guest services while guests are waiting.
- Communicate with callers and visitors in a professional, friendly and efficient manner.
- Obtain basic demographic information about each customer using a computer system, log sheet or other method established by the dealership.
- Communicate messages to the appropriate parties in an efficient and timely manner.
- Assist with clerical duties as required including typing memos, correspondence, reports and other documents as required.
- Process mail and/or FedEx/UPS outgoing packages as required
- Other misc. office/clerical duties as necessary.
The Company provides exceptional pay for exceptional people, including an excellent benefits package which includes Health Insurance, 401K, employer paid life insurance, flexible spending accounts and bonus and/or incentive programs.
Skills Required
- Answer incoming telephone calls and handle customer inquiries courteously and efficiently.
- Greet guests and customers, determine nature of visit, and direct them to appropriate department.
- Maintain professional, polished appearance and demeanor; commitment to exceptional customer service.
- Notify appropriate staff when customers are waiting and introduce the customer.
- Provide hospitality and guest services while guests are waiting.
- Communicate professionally and efficiently with callers and visitors.
- Obtain and record basic demographic/customer information using a computer system or log sheet.
- Communicate messages to appropriate parties in an efficient and timely manner.
- Perform clerical duties as required, including typing memos, correspondence, and reports.
- Process outgoing mail and packages (FedEx/UPS) as required.
- Full-time availability.
What We Do
Ferrari of Fort Lauderdale is South Florida's oldest and most respected official dealership of luxury performance Italian automobiles, serving South Florida and collectors nationwide. The dealership offers new and pre-owned Ferrari models, an award-winning restoration team, and is the only factory-authorized Ferrari body shop in the region, providing a comprehensive range of genuine parts, accessories, and professional maintenance services.
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