Sales Performance Manager

Position Overview

JETSET Pilates is building a new corporate Sales function to own founding member acquisition at newly opening studios. At the core, this role owns and tracks the presale pipeline for an assigned portfolio of studios end to end, from lead capture through the founding member cap — and works cross-functionally with Marketing and Operations to keep teams aligned on where each studio stands. Beyond pipeline ownership, this is also a closing role for select studios: you'll run outbound sales, close founding memberships, and hand off a trained, self-sufficient process to the studio team before opening day. You may also take on additional support with open studios on a one-off or ongoing basis, helping with conversion or sales process regardless of how the studio is performing.

Reporting directly to the VP of Sales Performance, this role will work closely with Integrated Marketing and New Studio Opening teams to ensure that messaging on sales performance aligns internationally before connecting with our franchise network. 

This role is ideal for somebody who thrives in fast-paced environments, enjoys connecting with others, isn’t shy to close a sale, while still tracking all metrics to understand sales behavior.

Key Responsibilities

Pipeline Ownership & Tracking (Full Ownership): Track and own the presale pipeline end-to-end inside the CRM and reporting software for an assigned portfolio of studios, following lead capture through to reaching the founding member cap.

Reporting & Cross-Functional Alignment (Collaboration & Oversight): Report weekly on leads, sales, conversion targets, and report pacing to franchisees, Field Marketing, and Operations to keep marketing spend, pipeline work, and studio launches in sync; gather lead quality/source feedback with Field Marketing and ensure studio readiness with Operations.

Outbound Sales & Closing Execution (Full Ownership): Run the complete outbound sales cycle for select studios by driving pipeline build, offer launch, sustained high-volume outreach, and scarcity/referral pushes to close founding memberships.

Pricing & Operational Studio Support (Maintenance & Oversight): Manage pricing updates through the presale cycle and for operational studios, while providing one-off or ongoing conversion and sales support to open studios regardless of performance.

Enablement & Handoff (Collaboration & Full Ownership of Handoff): Work hands-on with studio teams to troubleshoot funnel issues, train staff on sales conversations, and execute a clean, documented handoff to studio staff before opening day.

What You Need to Be Successful

You’re energized by high-volume outbound work (calls, texts, follow-up) and know that this role is about numbers and persistence.

You can close a sale and still keep a clean pipeline. You trust the data as much as your instincts.

You’re comfortable with ambiguity and like building a process while you’re running it.

You work well across teams and see Marketing and Operations as partners, not a separate lane.

You can adjust your hours, including some evenings, to reach buyers when they’re most available.

Key Attributes

Closer: Confident running the full sales cycle, from offer launch through scarcity and referral pushes.

Data-Driven Operator: Lives in the CRM and reports on pacing, conversion and lead quality accurately every week.

Proactive Communicator: Keeps franchisees, Integrated Marketing and Operations aligned on where every studio stands.

Coach & Enabler: Trains studio staff on sales conversations and leaves behind a documented, self-sufficient process.

Resourceful Problem Solver: Spots funnel issues early and fixes them hands-on.

Startup Experience (Desired): Comfortable in a new function that is still defining how it works.

Requirements

2+ years in customer-facing sales, ideally fitness, wellness or another membership or services-based industry

Proven high-volume outbound experience with strong follow-up discipline

Comfortable with CRM and reporting tools

Able to travel for two in-person visits per assigned studio (kickoff and opening)

Flexible schedule, including occasional evenings

Franchise experience a plus

Travel and Onsite Requirements

 This is a hybrid role with minimal on-site presence at the HQ office in Miami, FL, approximately 8% of the time for internal meetings, collaboration and conferences. Approximately 20% travel for studio kickoff and opening visits.

What We Offer

Competitive compensation, performance-based incentives, and growth opportunities.

Salary: $65,000 base + commissions & bonus opportunity 

75% contribution to comprehensive individual health plan; plus dental, vision, life, and pet insurance options

Up to 4% match to 401(k) plan

Flexible fitness & wellness membership

Paid time off and company holidays

A culture that values innovation, ownership, and excellence