Sales Operations Specialist

Sales Operations Specialist 

Full Time Position 

London, UK

About Hivestack

Have you ever wondered how those outdoor screens manage to deliver advertisements that seem to speak directly to your likes and interests? It’s called digital out of home advertising and it’s usually enabled by programmatic technology. That’s exactly what we do. Hivestack revolutionized the future of our industry by building our unique full stack ad tech platform.

On the buy side, marketers use Hivestack’s Demand Side Platform (DSP) to create measurable campaigns that activate DOOH screens in real time based on consumer behavior and audience movement patterns. On the sell side, DOOH media owners use Hivestack’s Supply Side Platform (SSP) & Ad Server and Header Bidder to manage inventory and drive revenue.

The key to our success has been our amazing pink-loving global team.  We don’t like to rest on traditional workplace models, we are flexible to change and we aren’t afraid to stand out and champion new ideas. Sounds interesting? Come join us and make a real impact on digital screens around the world

About this opportunity 

We are looking for an Ad Operations Specialist to join us in Montreal and help us keep growing the Americas market. This chosen candidate will be responsible for supporting advertisers to activate Digital Out of Home inventory through the Hivestack DSP. The ideal candidate is an individual who has a passion for programmatic advertising and is interested in pursuing their career  in Client Service and Ad Operations. 

How You’ll Make an Impact 

• Sales Operations Support: Enhance the sales process through effective management and utilization of Salesforce. Ensure sales data accuracy, lead management, and optimization of Salesforce workflows and configurations to support sales strategies.
• Financial Analysis and Monitoring: Actively monitor and report on the financial aspects of ad campaigns, including spend pacing, margin analysis, and upfront deal limits. Generate essential financial reports for management and create revenue share reports for accounts payable.
• Strategic Advice: Provide strategic financial insights to ad ops, suggesting optimal CPMs and markup percentages for curated deals. Assist in creating and managing curated deals and PMP upfront deals for publishers and buyers.
• Cross-functional Collaboration: Work closely with various departments to enhance and streamline operations. Your analytical skills will bridge the gap between ad operations, sales and financial strategy, ensuring departments align for maximum efficiency and profitability.

Career Path

• You will have the opportunity to grow with Hivestack as the Programmatic DOOH sector and Hivestack rapidly expand. 
• You will be part of the revolution of trading DOOH programmatically and become an expert around the technology, and data behind it.
• Hivestack will teach you about the different formats and tech used, and how those can be combined with location data to target messaging to audiences and demonstrate campaign performance .
• Because we build adtech, you’ll gain a deep understanding of how things work, why they break and how to fix them.
• With customers located all over the globe, you’ll learn how different countries work, grow your network of contacts, and experience the joy (and challenges) of working in multiple currencies and time zones. 

What do you need to perform in this job 

Our ideal candidate has an understanding of the global digital advertising landscape and is up to date with key industry changes and events. You are experienced with the application of programmatic trading and audience-based buying. 

• Required for this role is  a bachelor’s degree or equivalent professional working experience 
• 5 years in a similar role preferably in the adtech Industry, across Digital OOH or Mobile data analytics 
• Solid knowledge of Excel and G-suite, as well as Salesforce, Jira /Atlassian are nice to have
• Excellent communication skills with the ability to communicate product operations to both a technical and non-technical audience 
• Known to be naturally proactive, with the ability to work autonomously in a fast-growing environment with all our global offices 
• Able to handle working with different time zones 
• Highly organized with a rigorous attention to detail, drive for excellence, and a positive "can-do" approach 
• The role requires the chosen individual to be fluent in English (spoken and written) in order to support our global team and clients. French is an asset.
  
• Technical Skills:
• BI Analysis: Skilled in using Tableau for creating visualizations and dashboards that provide insightful business intelligence.
• Salesforce Expertise: Deep understanding of Salesforce, with experience in managing sales CRM tools, enhancing sales data processes, and optimizing CRM functions for sales team efficiency.
• Software Proficiency: Advanced proficiency in Excel (pivot tables, vlookups, and financial formulas) and G-suite. Familiarity with Salesforce, Jira/Atlassian, and other financial reporting tools.
• Ad Tech Platforms: Experience with ad tech platforms, understanding programmatic trading, and audience-based buying strategies. (Desirable)

• Analytical Skills: Strong quantitative skills to handle large data sets and turn data into actionable insights.
• Communication: Excellent communication skills to articulate complex data and financial strategies to both technical and non-technical stakeholders.
• Proactivity and Organization: Known for a proactive approach and exceptional organizational skills, able to manage multiple projects across different time zones with a rigorous attention to detail and an eye for accuracy in financial reporting.

What We’ll Bring to the Table/What’s in it for you

Our success is defined by our ability to create strong, long-lasting human relationships. We value different perspectives because they’ve shaped some of our best ideas. Join us in the pink revolution!

• An opportunity to grow with a dynamic global company, personally and professionally
• Small collaborative teams where you can directly impact both product and culture

What we offer:

• Competitive compensation packages, health and wellness benefits including:
• Healthcare package
• Virtual healthcare platform 
• Annual wellness allowance
• Learning and development platform
• RRSP matching
• Flexible Fridays
• 3 personal days
• Unlimited sick days
• Hybrid/ remote work 
• Additional Work from home perks

Our culture

Our core values reflect the essence of who we are and how we work towards a common goal. Our core values are:

• People First - We are a business that cares. We care about our partners. We care about each other. 
• Embrace the fast lane - As a group we are motivated by our ability to think and act quickly under all circumstances.
• Move as one - Our team of excellent achievers is a reflection of the faith and belief we all have in each other. 
• Innovation over comfort - Innovate through experimentation and take calculated risks often. 

Interested in learning more about Hivestack? Check out our website here.  

Feel this is the right opportunity for you? We would love to hear from you. Please apply here.

Hivestack is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Hivestack is a proud equal opportunity employer.