As a Sales Operations Specialist, you will play a crucial role in supporting the Sales Strategy & Operations (SSO) team at Nokia of America Corp. Your primary focus will be on driving the overall sales strategy, managing strategic planning, and leading business initiatives. You will work closely with the sales and presales teams to position and sell Nokia's solutions to customers, ensuring a coordinated and inclusive customer engagement plan.
Responsibilities- Define and execute global sales strategies, Go-to-Market (GTM) approaches, and comprehensive annual and long-range planning
- Drive strategic initiatives for sales governance, analytics, and operations, ensuring alignment with Nokia's overall business objectives and market expansion in enterprise sectors
- Lead the end-to-end sales process, driving continuous process improvements and sales digitalization efforts to maximize sales force efficiency and customer engagement.
- Conceptualize, design, and operationalize innovative solutions such as digital sales assistants and AI-powered process improvements across sales and operations to enhance efficiency and reduce manual workload
- Optimize effectiveness and efficiencies across the sales lifecycle, from opportunity identification to cash, leveraging Analytics, Nokia SELL process, Annual Planning, and Sales Incentive Programs.
- Lead and manage complex reorganizations and transformation programs within a matrix organization, ensuring streamlined accountabilities, responsibilities, and a balanced approach to quality, efficiency, and controls.
- Develop and administer sales incentive plans, quota planning, and special incentive boost programs for a large global sales force
- Establish and manage robust pipeline management and data analytics frameworks, providing critical insights for forecasting, prioritization, and win rates.
- Lead management reporting, global governance, and business reviews, ensuring transparency and accountability across sales units.
- Define and track key performance indicators (KPIs) for sales operations, ensuring adherence to the Nokia SELL process and continuous improvement in execution dynamics.
- Lead competence development globally for ECE sales teams.
Must have:
- 7+ years of experience in sales operations or a similar role with bachelor's degree in business, Sales, or a related field.
- Good analytical skills and experience with data analysis tools.
- Decent communication, negotiation and collaboration skills, with the ability to build relationships.
- Proficiency in Microsoft Office suite, especially Excel and PowerPoint.
- Knowledge of CRM systems and sales enablement tools is preferred.
- Experience in implementing digital sales tools, AI-powered process improvements, and leveraging machine learning.
- Ability to work independently and manage multiple projects simultaneously.
- Flexibility to adapt to changing business needs and priorities.
Good to have:
- Proven ability to develop and execute global sales strategies, GTM plans, and long-range business planning in a complex, high-growth environment.
- Extensive experience in leading and optimizing the way sales operate for a large, global sales organization.
- Exceptional ability to collaborate with global executive teams, cross-functional stakeholders, and lead diverse, multi-country teams.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
Skills Required
- 7+ years of experience in sales operations or a similar role
- Bachelor's degree in business, sales, or a related field
- Strong analytical skills and experience with data analysis tools
- Communication, negotiation, and collaboration skills
- Proficiency in Microsoft Office, especially Excel and PowerPoint
- Knowledge of CRM systems and sales enablement tools
- Experience implementing digital sales tools and AI-powered process improvements
- Experience leveraging machine learning
- Ability to work independently and manage multiple projects simultaneously
- Flexibility to adapt to changing business needs and priorities
- Ability to develop and execute global sales strategies, go-to-market plans, and long-range business planning
- Experience leading and optimizing operations for a large global sales organization
- Ability to collaborate with global executive teams and lead diverse, multi-country teams
Nokia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.
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Equity Value & Accessibility — Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
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Healthcare Strength — Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
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Parental & Family Support — A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.
Nokia Insights
What We Do
At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.
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