At CS Power Systems, we're on a mission to transform lives by delivering clean, solar-powered electricity to millions worldwide—and we're just getting started. As a cutting-edge division of Canadian Solar, a global leader founded in 2001, we stand at the forefront of manufacturing high-performance solar panels, inverters, and advanced energy storage solutions. In this fast-growing, high-impact industry, our deep commitment to sustainability drives everything we do, creating innovative technologies that power a brighter, greener future.
Across Canadian Solar's powerful ecosystem—including CS Power Systems, CSPowerTech, e-STORAGE, Recurrent Energy, MSS, and CSI Solar—we're deeply invested in our people's success. If you're passionate about renewable energy and want to "Make the Difference" by building a lasting positive impact on the planet and communities everywhere, join us at CS Power Systems—where your talent can help shape the clean energy revolution.
At CS Power Systems, we're on a mission to transform lives by delivering clean, solar-powered electricity to millions worldwide—and we're just getting started. As a cutting-edge division of Canadian Solar, a global leader founded in 2001, we stand at the forefront of manufacturing high-performance solar panels, inverters, and advanced energy storage solutions. In this fast-growing, high-impact industry, our deep commitment to sustainability drives everything we do, creating innovative technologies that power a brighter, greener future.Across Canadian Solar's powerful ecosystem—including CS Power Systems, CSPowerTech, e-STORAGE, Recurrent Energy, MSS, and CSI Solar—we're deeply invested in our people's success. If you're passionate about renewable energy and want to "Make the Difference" by building a lasting positive impact on the planet and communities everywhere, join us at CS Power Systems—where your talent can help shape the clean energy revolution.
Location: This position is located in Walnut Creek, CA, and requires a minimum of 4 days in office per week.
Position Summary
The Sales Operations Specialist is responsible for the management of the business relationship with existing clients and prospects and supporting all steps of the sales and distribution cycle such as quoting, purchase order confirmation, product allocation, invoicing, products distribution and claim management of sales team for the US Division.
Primary Responsibilities
Provides overall support for sales operations and purchase order execution / purchase order fulfillment with clients in our US Division.
Manage the order management process from quoting to finish using CRM/ERP tools.
Review and process client orders/contracts with a high level of accuracy.
Actively involved in the RFP and contract execution process.
Use your attention to detail and organizational abilities to track and follow-up on orders.
Manage the relationship with the salesperson, client and relevant stakeholders. Address and resolve key clients’ complaints. Acting as the main point of contact between key clients and internal teams.
Coordination and completion of module deliveries on time and within scope. Monitoring the contract progress and ensuring required documentation is submitted on time to customers.
Coordinate with internal resources and third parties/vendors for the flawless execution of multiple project deliveries by arranging recurring meetings.
Ensure product availability and allocation. Closely working with planning team on order allocation and fulfillment.
Provide clients with status of contracted deliveries and confirm delivery schedules.
Provide clients with technical and administrative product information and analysis.
Collaborate with billing for project invoicing and credit department for any AR issues/client credit availability.
Partners with order fulfillment and logistics to execute client orders successfully.
Remains in close communication with Regional Sales Managers to identify sales strategy with each account (pricing, terms, product, availability, etc.).
Perform other related duties as assigned.
Required Qualifications:
2-3 years’ experience B2B sales support, account management, or client services experience preferred
AA/BA/BS degree preferred
Must be detail oriented
Solar Industry a plus but not required
Proficiency in databases & analytical tools like SAP, Salesforce, and expertise in Microsoft Office Suite (Power Point, Excel, Word and Outlook)
Excellent customer service skills
Ability to communicate information and ideas clearly, concisely and professionally
Results oriented, organized, highly motivated, and creative
Ability to prioritize and multi-task
Ability to travel up to 10% of the time
Bilingual (English/Spanish) required
Compensation and Benefits:
Canadian Solar offers a competitive salary plus fully comprehensive benefits and performance bonus package based on an annual objective achievement. Our generous benefits package includes a 401(k) Retirement Plan, medical/dental/life/disability program, PTO and sick days. This is a full time position.
The pay range for this position is $100,000-– $120,000. This range represents annual base salary only, without regard to location, and does not include bonuses or incentives that pay quarterly or benefits that may apply. The pay range for this role is subject to change.
Canadian Solar Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
#CSPowerSystems
Skills Required
- 2-3 years B2B sales support, account management, or client services experience
- AA/BA/BS degree
- Must be detail oriented
- Solar industry experience
- Proficiency in databases and analytical tools (SAP, Salesforce)
- Expertise in Microsoft Office Suite (PowerPoint, Excel, Word, Outlook)
- Excellent customer service skills
- Clear, concise, professional communication skills
- Results oriented, organized, highly motivated, and creative
- Ability to prioritize and multi-task
- Ability to travel up to 10%
What We Do
Founded in 2001 in Ontario Canada, Canadian Solar (NASDAQ: CSIQ) is as a global energy provider with successful business subsidiaries in 20 countries & regions on 6 continents. Canadian Solar is both a leading manufacturer of solar PV modules and a provider of solar energy solutions, with over 14,000 employees globally. With state-of-the-art manufacturing facilities in Canada, China, Brazil and South East Asian countries, Canadian Solar now has module manufacturing capacity and has delivered more than 55 GW of premium quality solar modules to customers in over 150 countries in the past 20 years. Canadian Solar has solar power projects globally and solar power plants that are in commercial operation, with a resale value of US$1.2 billion. In addition, Canadian Solar has a geographically diversified utility-scale solar power project pipeline around 10 GWp, with projects being developed in the U.S., Japan, Latin America,Australia, EMEA, South East Asia, India and China. Of the total project pipeline, 2.9 GWp of projects are at late-stage development and have secured energy offtake agreements. In 2018, Canadian Solar achieved a revenue of US$3.74 billion, Meanwhile, Canadian Solar was listed as the Bloomberg New Energy Finance’s Tier 1 Module Manufacturer in terms of bankability for Q4 2018, and was named as Top 3 Global Utility-scale Solar PV Project Developer for 2017 by GTM Research. Canadian Solar Founder and CEO Dr. Shawn Qu blogs as a LinkedIn Influencer at https://www.linkedin.com/in/shawnqu/. Canadian Solar is making the difference by delivering more clean, safe and affordable solar energy to the world.
