Sales Operations Program Manager

Datavant is a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. We are a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500+ real-world data partners.

By joining Datavant today, you’re stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We hire for three traits: we want people who are smart, nice, and get things done. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs.

As the Program Manager of Sales Operations you will enable the Payer sales team to deliver $150M annually in new bookings by driving internal efficiencies and aligning our sales pipeline to key stakeholders (product, legal, finance, etc.) resulting in a successfully executed contract. 

• Supervise the end-to-end client contract lifecycle, including creation, negotiation, and approval, ensuring all contracts meet internal and external standards
• Define and apply criteria for reviewing deals based on strategic importance, size, and complexity to ensure alignment with business objectives.
• Align Sales Executives with Client Success Teams and manage the parallel cadence from late-stage sales opportunities to execution and implementation handoffs.
• - Facilitate and oversee the smooth transition of opportunities and customer contracts from Sales to Client Success teams, ensuring continuity and customer satisfaction.
• Establish and oversee approval workflows for high-value or high-risk deals to mitigate risks and ensure proper governance.
• Oversee the change management of late-stage opportunities, including the maintenance and version control of attachments, proposals, and approval records.
• Ensure that customer contract provisions align with internal policies, regulatory requirements, and best practices.
• Maintain and update a comprehensive library of approved contract templates and clauses to ensure compliance and efficiency in contract creation.
• Implement and manage robust systems for the efficient storage and easy retrieval of executed contracts, ensuring quick access and security.
• Collaborate with Sales Operations leaders to manage contracting systems, enhance workflows, and implement automation for improved efficiency.
• - Provide actionable feedback to sales teams to enhance future deal quality and success rates, fostering continuous improvement.
• - Develop and manage sales collateral, playbooks, and training materials to support the sales team, ensuring they are equipped with the latest knowledge and tools.
• - Maintain and update a repository of key data points for proposals and presentations to ensure accuracy and relevance in sales artifacts.
• - Assist in monitoring and qualifying inbound leads, routing them to the appropriate sales teams for further action and ensuring timely follow-up.
• - Partner with centralized RFP (Request for Proposal) resources to coordinate and manage the RFP response process, maintaining a library of templates and ensuring all content is up-to-date and approved by legal.
• - Track the status and outcomes of all RFPs and proposals, providing reports on success rates and identifying areas for improvement.

• 5+ years of experience in contract management, sales operations, or a related role
• Strong understanding of contract administration and compliance requirements.
• Experience with Salesforce CRM
• Excellent organizational and project management skills.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively across departments and with external stakeholders.
• Must be able to travel a minimum of 15% of the time (more travel may be required at times)
• Bachelor’s degree in Business Administration, Finance, Law, or a related field preferred

• Experience in a high-growth technology or service-oriented company.
• Familiarity with RFP management and sales proposal development.
• Previous experience in sales enablement or operational support roles.
• Experience in Risk Adjustment

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. 

We’re building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated salary range for this role is $102,000 - $120,000.