Sales Operations Manager

Who We Are:

Fresh from San Diego, California, Blenders Eyewear was founded in 2012 to provide quality products at a great price. Our eyewear is for the pleasure-seekers of the world, the ones who lust for life’s adventure, and the people who will not stop until they find it. We are fueled by the ocean, the culture, and the shot of energy that hums through our little slice of the world.

Blenders sprung to life because a lot of people felt the same way we did. We were sick of paying huge markups for brand name eyewear when we could make the same for better and for a fraction of the cost. So every time you rock your Blendz, we hope they serve as inspiration to take chances. To shoot your shot. To chase your spark!

The future is bright at Blenders, and that’s where you come in! We’re looking for a Sales Operations Manager to add to our team of smart, dedicated, and passionate people.
Position Overview:

• Order flow management: The Sales Operations Manager works with the appropriate internal and external parties on providing solutions for any order flow disruptions, as well as actively working collaboratively in a cross functional capacity to continually optimize all orders processes.
• Inventory management: Provides daily support as needed to ensure inventory integrity is maintained across systems, auditing transactions, creating & executing transfer orders, and providing supporting information for any proposed adjustments to inventory. End of period duties also include regular reporting and reconciliation tasks related to balancing all system transactions against the physical movement of goods.
• Retail forecasting: Works directly with the Blenders Retail team to create weekly inventory replenishments, based on sales forecasting models. Creates, maintains, and executes eventual transfer orders for all items shipping from 3PL partners to each Blenders retail location.
• Supply Chain & Logistics Support: Support of the Operations team as needed to ensure that all new products are properly created and integrated across systems; review and analyze reporting for special projects and general troubleshooting tasks.
• Inventory Management: Tracks inbound shipments through freight forwarder to ensure they are complete, correct, and on time to Blenders Eyewear 3PL warehouses. Coordinates the receiving of goods with 3PL and resolves any discrepancies with the warehouse, freight forwarder and supplier. Updates and ensures inventory accuracy across all systems. Acts as liaison between Operations & Accounting teams to ensure all systems transfers (virtual & physical) are current and accurate, as Blenders continues to rapidly expand into new sales channels and geographical locations.

• You are organized and can easily multi-task.
• You will be responsible for process improvement and implementation, therefore having strong organizational skills is key to success.
• You are a problem solver. You value finding the root cause of problems and are skilled at presenting solutions.
• You have experience building relationships with internal teams and external partners
• You must be creative, curious, and able to take constructive criticism to continually evolve the role and its processes
• You are a skillful communicator. You are an active listener, value honesty and empathize with others.
• You are a time management expert.
• You have an obsession with efficiency and accuracy

• Must have at least 5+ years of experience
• You are skilled in Microsoft Excel
• Experience with inventory management
• Shopify Plus experience
• Experience with inventory and order management in ERP systems- NetSuite is ideal
• Working knowledge or 3PL distribution models
• Business Operations Experience is a plus!
• Normal working hours are Monday through Friday (8:30AM-4:30PM)
• This job is hybrid schedule with a minimum of 3 office days per week in our San Diego HQ