Sales Operations Manager

Sales Operations Manager 

Role Summary 

Our client is seeking a Sales Operations Manager (SOM) to join their rapidly growing team. The Sales Operations Manager is focused on increasing team productivity and sales process management. The SOM is responsible for the end-to-end tracking of the sales process and associated conversion rates throughout the sales funnel. Reporting to the VP of Sales, the SOM will drive sales results by exhibiting strong organizational skills, program management capabilities, and a solid understanding of the entire sales process, enabling the SOM to identify sales growth opportunities that, through collaboration are implemented and maintained. The SOM is responsible for exemplifying the company values and nurturing the maintenance of our company culture.

Key Results Area 

• Lead and motivate sales team to meet or exceed sales targets and objectives 

• Review sales reports, understand findings and present/discuss results with the firm’s CMO 

• Conduct weekly performance meetings with Sales team members 

• Recognize, create, and implement process improvements within the sales organization to optimize employee workflows 

• Work closely with sales teams to identify obstacles to sales velocity, subsequently developing and supporting the implementation of solutions 

• Assist in creating and maintaining sales standard operating procedures 

• Interview, onboard and train new sales team members 

• Coach, mentor, and provide feedback to team members 

• Reach sales targets by successfully managing the sales team 

• Uses systems as prescribed to enter client data, analyze sales results, and identify and capitalize on existing opportunities 

• Responsible for maintaining effective sales incentive processes including commission payments, claw backs, and all related activities

• Ensure accurate and timely sales commission calculations are submitted to finance/payroll for appropriate disbursement 

• Responsible for providing CRM activity reports as defined by the sales teams’ operational needs 

Skills & Qualifications 

• Bachelor's degree in, Business Administration, Communications, or related field 

• 3-5 years of experience managing a team 

• Able to work in a fast-paced metrics driven environment 

• Proven Sales Analytics or Operations Manager or in a comparable sales leadership role 

• Excellent written and verbal communication skills 

• Dedication to providing excellent customer service 

• Excellent mentoring, coaching, and people management skills 

• Proficiency in using CRM software and other sales tools 

• Able to work under pressure 

• Results-oriented with strong analytical and problem-solving skills 

• Adept in Microsoft Office Suite and Sales Analytics tools 

Advatix®, Inc. is one of the world’s leading providers of e-commerce Supply Chain and Logistics Consulting Services and Solutions that enable its clients to transform their operations for speed, service, and cost of fulfillment and delivery of goods and services. We are committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.