Sales Operations Manager

Posted 10 Days Ago
Be an Early Applicant
2 Locations
Hybrid
Entry level
Cloud • eCommerce • Information Technology • Cybersecurity
The Role
Manage sales operations for the government business, including bid management, tender submissions, sales forecasting, commission frameworks, contract management, procurement panels, and commercial negotiations. Partner with Sales, Legal, Commercial, Product, and senior leadership teams to improve processes, governance, and business performance. Translate commercial data into actionable insights while supporting ICT and cybersecurity services sales to Federal Government customers.
Summary Generated by Built In
About us
 
We’re growing, not slowing, here at Macquarie Technology Group because we’re passionate about doing things differently. We want to challenge the industry and look for better ways of doing things. As a team, Macquarie Government are hardworking, results and success focused. We also take the time to celebrate our success and make sure our people are doing work that makes a difference.
 
We believe that collaboration & team connection is key for success. This role will have a hybrid working model arrangement of 3 days in our CBD offices & the remaining working from home. #LI-Hybrid
 
We require security clearance for this role, you must be an Australian citizen to be eligible to obtain a security clearance.
 
 

The Opportunity:

We're looking for a commercially astute and strategically minded Sales Ops Manager to play a pivotal role in driving the growth and operational effectiveness of our Government business.

Working closely with the Head of Federal Government, you'll sit at the heart of our sales organisation, bringing together commercial strategy, bid management, government procurement and operational excellence to help drive better business outcomes.

This is a unique opportunity to influence how we sell, how we win and how we manage our government customer commitments. You'll lead our end-to-end bid management process, shape sales commission frameworks, contribute to sales strategy and forecasting, and oversee our major government contracts and procurement panel arrangements.

You'll work across Sales, Legal, Commercial, Product and senior leadership teams, providing the commercial insight, structure and governance that enables our sales teams to focus on winning and growing business.

If you're someone who loves turning complexity into clarity, improving commercial processes and making a tangible impact on business performance, this is an opportunity to make your mark.

Why Us?

  • We're Australia's Great Place to Work 2026 certified for 3 years in a row.
  • For the third year in a row, we have been named a Global Winner of the 2026 Gallup Exceptional Workplace Award!
  • Over 42% of Australian government agencies use and trust us. They depend on us to protect them from private and state-sponsored cyber attackers.
  • We have the highest Net Promoter Score on the ASX, the World's best customer experience & crowned in 2020 at the World Communications Awards.
  • You’ll make an impact: Enjoy being part of a driven team with a collaborative culture that values decision-makers and action.
  • We Invest in you: Accelerate your career through our learning and development opportunities - think Gallup strengths-based training, defined career pathways and fantastic internal mobility opportunities across the group.
  • A dynamic and supportive team that values smart thinking.
  • A workplace where your business insights are celebrated.

About you

  • You're commercially minded, highly organised and enjoy operating at the intersection of sales, strategy and business operations.

  • You have a natural ability to turn complex data and commercial information into meaningful insights and recommendations.

  • You're comfortable influencing senior stakeholders and bringing people together to achieve common business outcomes.

  • You thrive in a fast-paced environment where priorities compete and no two days are quite the same.

  • You're proactive and solutions-focused, always looking for smarter ways to work, improve processes and drive efficiencies.

  • You have strong negotiation skills and the confidence to navigate complex commercial and contractual matters.

  • You're a natural collaborator who can build trusted relationships across technology, sales and corporate functions.

Required Skills

  • Demonstrated experience in Federal Government procurement and government contracting environments.

  • Experience supporting the sale of ICT, technology and/or cyber security services, with an understanding of the technology landscape.

  • Strong bid management and writing experience, including coordinating complex bid responses, tender submissions and go/no-go processes.

  • Experience with contract management, procurement frameworks and commercial negotiations.

  • Understanding of sales operations, commercial modelling, forecasting and commission structures.

  • Advanced Excel skills and the ability to translate commercial data into actionable business insights.

  • Strong stakeholder management skills, with the ability to influence and collaborate across multiple business functions.

  • A relevant Bachelor's degree, ideally in Law, Commerce or a related discipline.

  • Australian citizenship (essential)

If this excites you, apply now, we'd love to hear from you! 

Skills Required

  • Demonstrated experience in Federal Government procurement and government contracting environments
  • Experience supporting the sale of ICT, technology, or cybersecurity services
  • Strong bid management and writing experience, including complex bid responses, tender submissions, and go/no-go processes
  • Experience with contract management, procurement frameworks, and commercial negotiations
  • Understanding of sales operations, commercial modeling, forecasting, and commission structures
  • Advanced Excel skills and ability to translate commercial data into actionable business insights
  • Strong stakeholder management and cross-functional collaboration skills
  • Relevant Bachelor's degree, ideally in Law, Commerce, or a related discipline
  • Australian citizenship
  • Eligibility to obtain a security clearance
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The Company
HQ: Sydney, New South Wales
707 Employees
Year Founded: 1992

What We Do

Macquarie Technology Group (ASX:MAQ) is Australia’s data centre, cloud, cyber security and telecom company for mid-large business and government customers. It’s our obsession with customer service that makes us so different. Today we have the best NPS (Net Promoter Score) in Australia

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