Sales Operations Manager, SDR

Posted 4 Days Ago
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Chicago, IL, USA
In-Office
Senior level
Software
The Role
The Sales Operations Manager supports SDR and inbound marketing leadership through planning, reporting, analytics, technology strategy, and process improvement. The role develops dashboards, KPIs, business requirements, AI-powered automation, and actionable performance insights to improve pipeline generation, lead qualification, and seller efficiency. It partners cross-functionally with Sales, Marketing, Marketing Operations, and Enablement while advising senior leadership on go-to-market optimization.
Summary Generated by Built In

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

THE ROLE

Everpure is seeking an SDR Sales Operations Manager to act as the main point of contact for SDR leadership for regular operational support - planning, reporting, insights, technology strategy. This role will define business requirements and advocate for process and technology changes across the business to increase impact of SDR team. The SDR Sales Operations Manager will serve as the “go-to” person for performance, systems, insights, and processes for global, theater and regional directors on the SDR and Inbound Marketing teams worldwide. This role will also support the SDR by identifying opportunities for process improvement and automation to drive pipeline and bookings growth, while using AI, automation, and account-based GTM strategies to equip SDRs with the tools and insights needed to generate high-quality pipeline opportunities for both direct sales and channel partners.

WHAT YOU’LL DO

Be the Voice of the SDR team:

  • Act as the main point of contact for SDR leadership for regular operational support - planning, reporting, insights, technology strategy
  • Define business requirements and advocate for process and technology changes across the business to increase impact of SDR team
  • Manage expectations of SDR leaders and Inbound Marketing leaders by scoping solutions to address business needs, tracking change initiatives, sharing updates on progress, and validating successful results.

Sales Operations & Analytics:

Develop and present semi-annual “State of the Business”, including an analysis of current strengths and weaknesses and action plans to address

  • Serve as the “go-to” person for performance, systems, insights, and processes for global, theater and regional directors on the SDR and Inbound Marketing teams worldwide.
  • Collaborate with Marketing and Sales Development to develop automated dashboard requirements, build dashboard prototypes, maintain SDR reports and dashboards, and deliver other data analysis tools to monitor performance and identify areas for improvement.
  • Collaborate with global sales leadership to define key performance indicators (KPIs), track progress, and recommend process enhancements.
  • Build and share insights into performance - best practices and root cause issues

SDR Process Transformation & Automation:

  • Support the SDR by identifying opportunities for process improvement and automation to drive pipeline and bookings growth.
  • Design and implement AI-powered SDR enablement processes with Inbound Marketing and SDR leaders to automate key tasks—such as prospect sourcing, email outreach, and CRM logging—while optimizing engagement within the Buying Groups model to ensure SDRs effectively connect with multiple stakeholders to help accelerate deal progression and conversion.
  • Provide business requirements, project guidance, and testing to optimize the use of insights and technology to create seamless and scalable workflows.
  • Align with Sales Enablement on regular and special training required for SDRs to maximize their impact and efficiency.

Pipeline Generation & Sales Optimization:

  • Use AI, automation, and account-based GTM strategies to equip SDRs with the tools and insights needed to generate high-quality pipeline opportunities for both direct sales and channel partners.
  • Analyze large data sets to uncover trends, measure conversion rates, and optimize the buyer journey and seller experience from initial engagement to pipeline creation.
  • Provide actionable recommendations based on data insights to improve SDR performance, outreach effectiveness, and lead qualification processes.

Cross-Functional Collaboration:

  • Work closely with SDR, Marketing, Marketing Operations and Sales Operations teams to ensure data-driven insights directly support and enhance GTM strategies.
  • Serve as a trusted strategic advisor to senior leadership, translating analytics into actionable business decisions that improve overall pipeline efficiency and SDR effectiveness.
  • Foster collaboration across departments to align sales development efforts with broader company objectives, ensuring a cohesive and effective GTM approach.

WHAT YOU BRING

  • 8+ years of progressive experience in sales operations, business analytics, revenue operations, or related roles.
  • Bachelor’s or Master’s degree in business, or a related field.
  • Demonstrated success in scaling GTM strategies through technology, automation, and data analysis.
  • Strong familiarity with CRM systems (Salesforce preferred), sales automation tools, and AI-powered platforms.
  • Expert-level skills in Excel and other data analysis tools, with a proven ability to transform complex data into strategic initiatives.
  • A balanced blend of technical acumen, business savvy, and a growth mindset.
  • Excellent analytical, problem-solving, and communication skills.
  • Proven ability to work both independently and collaboratively in cross-functional teams.
  • A passion for discovering and applying best practices and industry thought leadership

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#LI-ONSITE

WHAT YOU CAN EXPECT FROM US:

  • Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
  • Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
  • Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out http://benefits.everpuredata.com/ for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [email protected] if you’re invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

Join us and bring your best.

Bring your bold.

Pure and simple.

Skills Required

  • 8+ years of progressive experience in sales operations, business analytics, revenue operations, or related roles
  • Bachelor’s or Master’s degree in business or a related field
  • Demonstrated success scaling go-to-market strategies through technology, automation, and data analysis
  • Strong familiarity with CRM systems, preferably Salesforce, sales automation tools, and AI-powered platforms
  • Expert-level Excel and data analysis skills
  • Strong analytical, problem-solving, and communication skills
  • Ability to work independently and collaboratively in cross-functional teams
  • Passion for discovering and applying best practices and industry thought leadership

Everpure Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Everpure and has not been reviewed or approved by Everpure.

  • Equity Value & Accessibility — Equity and stock purchase programs are described as meaningful parts of total compensation, with RSUs and an ESPP highlighted as strengths.
  • Strong & Reliable Incentives — Sales compensation is structured to support long sales cycles, including policies that pay full commission until the first sale for new or white‑space accounts.
  • Healthcare Strength — Health coverage is portrayed as comprehensive, with multiple medical options, fully covered vision, dental PPO choices, mental‑health resources, and company HSA contributions.

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The Company
HQ: Santa Clara, CA
4,090 Employees
Year Founded: 2009

What We Do

Pure Storage (NYSE:PSTG) helps innovators build a better world with data. Pure's data solutions enable SaaS companies, cloud service providers, and enterprise and public sector customers to deliver real-time, secure data to power their mission-critical production, DevOps, and modern analytics environments in a multi-cloud environment. One of the fastest growing enterprise IT companies in history, Pure Storage enables customers to quickly adopt next-generation technologies, including artificial intelligence and machine learning, to help maximize the value of their data for competitive advantage. And with a Satmetrix-certified NPS customer satisfaction score in the top one percent of B2B companies, Pure's ever-expanding list of customers are among the happiest in the world.

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