Sales Operations Manager (Sam’s Club)

About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
The Sales Operations Manager - Sam's Club is the primary resource for operational functions associated with forecasting, replenishment, and revenue planning for the SharkNinja business at Sam's Club. Key functions will include demand planning, forecasting, inventory management, POS & trend analysis, trade spend management, daily monitoring of overall business trends and operational KPIs. The Sales Operations Manager plays an important role monitoring real time business issues, interpreting data and serving as the gatekeeper to all forecasting initiatives, both internally and jointly with the customer. The Sales Operations Manager will work with SharkNinja internal cross-functional resources to ensure business needs are communicated and acted upon in a timely manner.
Responsibilities:

• Facilitate the monthly consensus forecast process, ensuring timely deliverables
• Collaborate with finance teams to drive initiatives aimed at optimizing EBITDA
• Enhance the weekly operational model by formalizing team cadence and daily checkpoints, covering topics such as:
  • In-stock Health
  • Forecast Accuracy
  • Revenue Tracking
  • Trade Spend Management
  • Operational Performance Metrics
• Lead Joint Business Planning initiatives in collaboration with Sam's Club
• Develop and implement strategies for effectively communicating brand-level reporting tools, including:
  • Weekly financial forecast tracking
  • Monthly spend analysis and decision-making platforms
• Prepare and present financial and booking updates to senior management for Sam's Club
• Create and manage the annual Joint Business Plan across all departments
• Work closely with internal accounting teams and third-party services to reconcile post-audit claims

Requirements:

• Must LOVE data and being in the DETAILS!
• Bachelor's degree or equivalent experience
• 5+ years of experience in demand planning/supply chain management or business analytics/financial role within the consumer products industry
• Retail Link and Madrid experience required
• Must have strong analytical skills, attention to detail, and advanced proficiency in the MS Office Suite
• Strong communication, organization, project management and interpersonal skills
• Experience with creating and managing Joint Business Plans annual plans desirable
• Must be detail oriented, able to set priorities, and juggle several tasks within a fast-paced, deadline driven environment with a positive attitude

This position is based in our Rogers, AR office and is Hybrid.
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja's Candidate Privacy Notice can be found here: https://www.sharkninja.com/candidate-privacy-notice/
For candidates based in China, please visit: https://sharkninja.com/candidate-privacy-notice/china/
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We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]