We’re on a mission to deliver riveting storytelling for all of America. At The Washington Post, you’ll help reinvent news. Our work is driven by a deep investigative spirit and enhanced by innovation to bring audiences closer to the stories that matter most.
About Our TeamThe Washington Post is powered by the passion and talent of our people. It takes all of us to reinvent news. Beyond our award-winning Newsroom and Opinions teams, we work across many departments, including Brand & Events, Communications, Customer Care, Engineering & Product, Finance, Human Resources, Legal, Marketing & Advertising, Print Operations, and Sales.
Why This Role MattersThe Washington Post’s Content Licensing team is seeking a Temporary Sales Operations Manager to join on a 6-month contract basis. This role supports the revenue team by managing and optimizing systems, processes, and workflows that enhance both pre-sale and post-sale effectiveness.
You will focus on Salesforce administration, contract and data management, billing accuracy, and customer service support. This role reports to the Sales Director and offers an excellent opportunity for professionals with strong sales operations experience seeking a short-term engagement.
Key Responsibilities
Pre-Sale Operations
Manage and configure Salesforce to support sales pipeline workflows, lead tracking, opportunity stages, and reporting.
Coordinate basic platform updates and liaise with external development resources as needed.
Maintain accurate contract records and ensure compliance with subscription agreements.
Ensure data integrity across all customer records and portals.
Review internal databases for rights and permissions requests, collaborating with legal and editorial teams.
Work with marketing teams to develop and deliver up-to-date sales collateral.
Post-Sale Operations
Partner with the Billing Team to ensure accurate invoicing in line with subscription terms.
Collaborate with Editorial and Engineering teams to support subscription fulfillment and technical quality assurance.
Assist Finance with accurate sales performance reporting.
Manage client communication channels and respond to customer service requests.
Qualifications
3+ years of experience in sales operations, client services, or a related role.
Proficiency with Salesforce administration and reporting.
Strong organizational and project management skills.
Ability to work independently and build partnerships across teams.
Analytical mindset with a focus on accuracy and customer service.
Your story awaits. Apply today!
Learn more about The Post at careers.washingtonpost.com.
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What We Do
The Washington Post is an award-winning news leader whose mission is to connect, inform, and enlighten local, national and global readers with trustworthy reporting, in-depth analysis and engaging opinions. The Post is as much a tech company as it is a media company, combining world-class journalism with the latest technology and tools so readers can interact with The Post anytime, anywhere. Our approach is always the same– shape ideas, redefine speed, take ownership and lead. Every employee, every project, every day.
Why Work With Us
Rapidly growing, this team is committed to creating excellent experiences and products worthy of our tradition and our future. Our dedication to innovation, excellence and integrity are at the core of what we do, and why our employees are proud to call The Post their home.
