Sales Operations Lead

Reposted 5 Days Ago
Be an Early Applicant
3 Locations
In-Office
Mid level
Artificial Intelligence • Information Technology • Software • Consulting
The Role
Responsible for managing sales operations infrastructure, including forecasting, CRM data ownership, variable compensation, and pricing governance to support commercial growth.
Summary Generated by Built In

Visium combines strategy, frontier AI, and deep regulated-industry expertise to build and deploy AI-native systems that reinvent how businesses operate - unlocking the value of AI at scale.

We're not a strategy firm that ships slide decks and walks away. Not a tech consultancy that builds what won't get adopted. Not a product company chasing problems it doesn't understand. We're all three at once: strategy, deep technical and integration expertise, and product, working as one. That combination is our flywheel. Consulting keeps us close to the hardest real-world problems. Products let us solve them at scale. Every engagement sharpens our products; every deployment makes the next engagement faster, deeper, and more certain.

We're obsessed with outcomes. While 95% of enterprise AI pilots never reach production, Visium is built to be the 5% delivering productised AI that compounds in value, not point solutions that deliver marginal gains. We are AI-native, not AI-adjacent. We don't bolt AI onto broken workflows; we redesign them with AI at the core.

Role

The Sales Operations Lead is the operational backbone of Visium's commercial engine. This role is a systems-and-rigour position with a mandate to build and run the infrastructure that lets our commercial team scale, with accurate forecasts, clean data, functioning comp plans, and margin-disciplined deal governance across a dual consulting-and-product revenue model. The Sales Ops Lead owns the forecast architecture, CRM, variable comp administration, deal desk, and commercial cascade operations. They bring the analytical depth to model a multi-channel pipeline, the process instinct to turn policy into working rules, and the presence to hold an ideal conversation with a Partner.

Responsibilities:

  • Forecasting & Revenue Architecture: build and own the weighted pipeline and revenue forecast across consulting engagements and Scribe/Devin product bookings. Reconcile bottoms-up commercial input with top-down board commitments, and produce the single revenue view the CEO and CFO present to investors.
  • Commercial Cascade Operations: translate the Partner → Director → Manager → Engagement Lead structure into working operating rules: account assignment, handoff protocols, deal credit allocation, and channel discipline between consulting and product. Own the policy and arbitrate the exceptions.
  • Variable Comp Administration: run the variable compensation programme end-to-end: quota setting, real-time attainment tracking, accelerator calculations, and edge-case resolution across mid-year hires, territory splits, and cross-sell credit. Partner with Finance and People on plan documentation.
  • CRM & GTM Data Ownership: own Salesforce or HubSpot and the surrounding GTM stack. Be the single source of truth for accounts, contacts, pipeline, and activity. Produce the board-pack revenue view without requiring hand-holding from the commercial team. Enforce data quality standards across the org.
  • Deal Desk & Pricing Governance: run pricing approvals and discounting governance across the five-location rate card and Scribe/Devin product tiers. Maintain margin discipline on framework deals and act as the operational check on commercial exceptions before they reach a Partner or the CFO.

Requirements
  • 6–10 years in Sales Operations, Revenue Operations, or GTM strategy: ideally in a B2B professional services, SaaS, or hybrid consulting/product business with both a services and a product revenue line.
  • Deep, hands-on CRM ownership: not user-level familiarity. You have built custom objects, reporting layers, and automation rules in Salesforce or HubSpot yourself, and you can audit a broken pipeline in an afternoon.
  • Forecast modelling fluency: you build multi-scenario pipeline models in Excel or Sheets, know coverage ratios, velocity, and ASP, and can translate a bottoms-up cascade into a board-ready narrative.
  • Comp plan experience: you have operationalised variable comp programmes before: quota modelling, attainment tracking, accelerators, SPIFF mechanics, and the edge cases that arise in multi-product or split-credit environments.
  • Process design credibility: you can translate commercial strategy into documented, scalable operating procedures and get a sales team to actually follow them, because the rules are clear and the data makes compliance obvious.
  • Deal desk or pricing governance experience: you have run approval workflows, maintained a rate card, and enforced margin discipline without killing deal velocity.
  • Exposure to professional services revenue models alongside SaaS or ARR metrics: milestone billing, retainers, T&M, and software tiers in the same forecast is your normal, not a complexity you find awkward.

Who You Are

  • You build with rigour: your forecasts, comp trackers, and CRM structures are things the whole organisation actually trusts, not workarounds people route around when it matters.
  • You are analytically sharp and operationally hands-on: you do not wait for an analyst to run the numbers, and you do not outsource the messy work of fixing bad data to someone else.
  • You are comfortable being a strong internal operator behind a commercially-active leadership team: you do not need the spotlight, and you do not compete with Partners for deal ownership.
  • You hold the line on process and margin discipline without being obstructionist: you find ways to say yes to good deals faster, and no to bad ones clearly.
  • You communicate data findings to non-technical stakeholders without jargon, and you can walk a Partner through a forecast discrepancy in a way that drives a decision rather than a debate.

Benefits
  • A competitive compensation package
  • A yearly education budget to steep your learning curve
  • A yearly sport budget because a fit body leads to a fit mind
  • A flexible working culture because your work-life balance matters to us
  • A position that enables you to have an impact on 1’000s of people, and the whole company's growth.
  • An international, knowledgeable, and passionate team with a strong collaborative mindset

Check our LinkedIn and website to learn more about us & don’t hesitate to contact us if you have any questions.

Skills Required

  • 6-10 years in Sales Operations, Revenue Operations, or GTM strategy
  • Deep, hands-on CRM ownership in Salesforce or HubSpot
  • Forecast modelling fluency in Excel or Sheets
  • Experience in operationalizing variable comp programmes
  • Process design credibility and documentation skills
  • Deal desk or pricing governance experience
  • Exposure to professional services revenue models and SaaS metrics
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The Company
HQ: Lausanne
74 Employees
Year Founded: 2018

What We Do

Visium is a leading Swiss AI & Data consultancy helping enterprises unlock the full business value of AI. We combine deep technical expertise with a strong consulting foundation to design and deliver strategic, scalable, and compliant AI solutions. We've delivered over 150 AI solutions for some of the world’s leading enterprise, helping them drive efficiency, unlock new revenue streams, and scale solutions that deliver long-term value. From strategy to deployment, our mission remains the same – to build AI that drives measurable, responsible impact at scale. We believe in using AI as a force for good. Through our Visium4Good initiative, we support NGOs and social impact projects on a pro bono basis, using AI to drive positive change where it’s needed most.

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