The Role
Supports sales and business development teams by managing CRM records, leads, opportunities, customer accounts, proposals, quotations, tenders, and commercial documentation. Generates sales reports, dashboards, pipeline trackers, and forecasting updates while coordinating cross-functional reviews, customer meetings, follow-ups, and marketing initiatives. Maintains documentation accuracy, improves sales processes, and supports operational standards across the sales lifecycle.
Summary Generated by Built In
Sales Operations Executive
Work Location: Pune
Work Mode: In Campus
Roles & Responsibilities
Sales Operations & Coordination
- Support the Sales and Business Development teams in managing leads, opportunities, and customer accounts.
- Maintain and update CRM systems with accurate customer, opportunity, and pipeline information.
- Track sales activities and ensure timely follow-ups across ongoing opportunities.
- Coordinate internal reviews and approvals required during the sales cycle.
Proposal & Commercial Documentation
- Prepare quotations, proposals, presentations, and customer-facing sales documents.
- Support tender submissions, contracts, purchase orders, and other commercial documentation.
- Ensure all customer documentation is accurate, complete, and submitted within timelines.
- Coordinate with cross-functional teams to gather information required for customer proposals and discussions.
Reporting & Analytics
- Generate and maintain sales reports, dashboards, and pipeline trackers.
- Monitor sales performance metrics and provide regular updates to leadership.
- Maintain records of customer interactions, opportunity status, and sales progress.
- Support forecasting and business review activities through data management and reporting.
Cross-Functional Collaboration
- Work closely with Sales, Marketing, Product, Finance, and Operations teams to support business objectives.
- Coordinate customer meetings, follow-ups, and internal discussions.
- Support marketing initiatives through lead tracking, campaign coordination, and reporting.
- Ensure smooth communication between stakeholders throughout the sales lifecycle.
Process Excellence
- Maintain accuracy and completeness of CRM records and sales documentation.
- Identify opportunities to improve sales processes, reporting structures, and operational efficiency.
- Support implementation of sales best practices and operational standards.
Requirements
Must Have
- Strong communication and coordination skills
- Excellent organizational and time-management abilities
- Strong attention to detail and documentation accuracy
- Proficiency in Microsoft Excel and PowerPoint
- Experience working with CRM platforms such as Zoho, Salesforce, HubSpot, or similar tools
- Ability to manage multiple priorities in a fast-paced environment
Good to Have
- Experience in B2B sales environments
- Exposure to robotics, automation, logistics, warehousing, manufacturing, or technology industries
- Familiarity with proposal management, tender documentation, and sales reporting
- Basic understanding of sales funnels, pipeline management, and business operations
Eligible Candidates
Desired Qualification
- Bachelor's Degree in Business Administration, Commerce, Marketing, Engineering, or a related field
Work Experience
- 1–3 years of experience in Sales Operations, Sales Coordination, Business Support, Commercial Operations, or similar roles
We Value
- Ownership and accountability
- Strong execution and follow-through
- Process-oriented mindset
- High attention to detail
- Ability to thrive in a startup environment
- Collaborative and customer-focused approach
- Continuous learning and improvement mindset
Why Join Us?
At Unbox Robotics, sales is not just about closing deals—it is about enabling the future of warehouse automation.
As a Sales Operations Executive, you will play a critical role in supporting strategic customer engagements, improving commercial processes, and helping drive growth across global markets.
You will work closely with leadership and cross-functional teams while gaining exposure to robotics, logistics, automation, and international business operations.
Work Location: Pune
Work Mode: In Campus
Salary Range: Competitive Salary
Skills Required
- Strong communication and coordination skills
- Excellent organizational and time-management abilities
- Strong attention to detail and documentation accuracy
- Proficiency in Microsoft Excel and PowerPoint
- Experience with CRM platforms such as Zoho, Salesforce, HubSpot, or similar tools
- Ability to manage multiple priorities in a fast-paced environment
- Bachelor's degree in Business Administration, Commerce, Marketing, Engineering, or a related field
- 1-3 years of experience in Sales Operations, Sales Coordination, Business Support, Commercial Operations, or similar roles
- Experience in B2B sales environments
- Exposure to robotics, automation, logistics, warehousing, manufacturing, or technology industries
- Familiarity with proposal management, tender documentation, and sales reporting
- Basic understanding of sales funnels, pipeline management, and business operations
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The Company
What We Do
Unbox Robotics builds software-defined robotics systems to enable logistics players to automate and radically improve their operations on-demand in a limited footprint and capital. We are applying proprietary Swarm Intelligence and ML algorithms inspired by nature to redefine the way companies sort and ship orders. Our 1st product UnboxSort is the world's first of its kind patented AI-powered parcel sorting robotic system that gets installed in <2 weeks, saves ~50% - 80% area, and improves productivity by > 3X to 5X. We have a strong team of alumni from the National University of Singapore, the University of York, and the Indian School of Business with international experience in robotics, manufacturing, and logistics. We are backed by 3one4 Capital, Sixth Sense Ventures, SOSV, Entrepreneur First, Redstart Labs (Info Edge), Arali Ventures, CIIE, Beenext, WEH Ventures, Force Ventures, Veda VC, and an impressive set of angel investors.
