This role supports the Global Sales Operations team by managing the acquisition, integrity, and quality of sales-related data while ensuring accurate reporting for both the sales organization and executive leadership. The Sales Operations Data Analyst is responsible for maintaining customer master data, creating and managing sales reports, and performing data analysis to support business decisions. The position requires a strong understanding of the technologies, processes, and procedures that enable an effective Sales Operations function. Additionally, the analyst identifies process and system gaps, translates business requirements into functional solutions, and helps scale systems and processes in a cost-effective manner. Success in this role requires a passion for data and analytics, exceptional attention to detail, and a commitment to delivering high-quality, reliable insights.
Key Responsibilities:
- Ensure quality of data and accuracy of downstream reporting through precise attention to detail and execution of quality assurance processes
- Assist with Salesforce change management, new process implementation, report/dashboard development, and communication to support sales organization initiatives
- Monitor and analyze Power BI dashboards used to identify anomalies in data and communicate sales data to global sales organization
- Support incoming Power BI inquiries through the Sales Operations inbox, triaging requests, resolving reporting and data issues, and partnering with stakeholders to deliver accurate, actionable insights in a timely manner
- Drive the integration and optimization of global sales tools, identifying opportunities to connect data sources, improve data visibility and integrity, and generate actionable insights through advanced analytics
- Maintain the accuracy of customer hierarchy structure and geographic data across multiple systems, including testing data structure changes and new field additions to the data warehouse
- Provide unmatched customer service to Sales Teams by providing clear communication and timely responses to sales support inquiries
- Liaise effectively with internal IT resources to successfully execute cross-functional projects, providing functional expertise, end-user perspectives, and testing
Required:
- 4-year College Degree, plus 4+ years in work experience
- Strong sales analytics background
- Experience with CRM & data visualizations tools, preferably Salesforce & Power BI
- Strong MS Excel skills
- Adaptability; avid multitasker; embrace challenges
- Reliable, with strong work ethic
Preferred:
- Experience in the Semiconductor industry or other manufacturing environment
- Exposure to “big data” and master data concepts
- Strong project management & communication skills
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Skills Required
- 4-year college degree
- 4+ years of work experience
- Strong sales analytics background
- Experience with CRM and data visualization tools
- Salesforce and Power BI experience preferred within CRM and data visualization tools
- Strong Microsoft Excel skills
- Adaptability and ability to multitask
- Reliable with a strong work ethic
- Experience in the semiconductor industry or another manufacturing environment
- Exposure to big data and master data concepts
- Strong project management and communication skills
Cree Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cree and has not been reviewed or approved by Cree.
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Fair & Transparent Compensation — Pay is often described as fair or decent in technician and operator roles. Compensation in some project management and security supervision roles is characterized as good.
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Healthcare Strength — Benefits include medical, dental, and vision coverage with HSA, FSA, and HRA options, plus EAP support. Wellness resources are highlighted alongside core health plans.
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Parental & Family Support — The package includes six weeks of paid parental leave and adoption assistance. Leave applies to new birth, adoption, and foster placement.
Cree Insights
What We Do
Cree | Wolfspeed is the global leader in silicon carbide technology and production, leading the worldwide transition from silicon to silicon carbide. Our product portfolio provides disruptive technology solutions that support a more efficient, sustainable future including electric vehicles, fast charging, 5G, power supplies, renewable energy and storage, as well as aerospace and defense. Our people are dedicated to driving a significant shift in the technology sector and creating a global semiconductor powerhouse. For additional product and Company information, visit www.cree.com.
