Sales Operations - coordinator

Posted Yesterday
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Delft, NLD
Hybrid
Mid level
Information Technology • Software • Analytics
The Role
Supports the sales team by managing CRM records, drafting sales orders, following up on leads, coordinating customer onboarding, attending meetings, and maintaining customer relationships. The role also researches markets, identifies opportunities, supports business development targets, and ensures smooth communication throughout the customer lifecycle.
Summary Generated by Built In

About SkyGeo

We help engineers working within organizations of all sizes, to understand millimeter-scale deformation patterns for assessing geotechnical risk earlier and more efficiently.
Team

The SkyGeo team consists of 40 people worldwide. The opportunities are enormous and we’re looking for someone who’s eager and driven to make a big impact, loves to take initiative and would like to further grow our business and impact together with us!

Your Role & Impact

We are looking for an Account Manager to join our go to market team. You will be mainly working together with our Sales team, who’s meeting new customers and making deals all over the world (mainly from our office in Delft, the Netherlands).

After the deal has been made, you will be the main point of contact for these customers, further understand their needs, ensure a smooth sales process, and maintain a strong long term relationship.

  • Assist the Business Developer with general account admin and maintaining our CRM database

  • Drafting sales orders and assist the Business Developer in closing

  • Communicating with customers throughout the lifecycle: pre-, and post close for on-boarding

  • Following up on leads

  • Supporting the Business Developer to realize objectives and targets

  • Attend customer meetings and assist with minutes and follow ups; to keep momentum in workflow, throughout the lifecycle of the customer

  • Keeping up with the essentials of our business cases, and the SkyGeo products and services.

  • Research relevant customer markets to identify new leads and opportunities

Your profile

  • Exceptional technical customer service attitude

  • Outstanding organizational and project management skills

  • A good listener and clear concise communicator (in English)

  • A true team player and people person eager to learn

  • 2-5 years experience in a similar role

  • Available for 36-40 hours a week

What’s in it for you:

  • Fast growth opportunities.

  • Diverse international team (10+ nationalities).

  • Hybrid working environment (with an office in the historical city centre of Delft).

  • Start up environment, a lot of freedom for initiative, personal & career growth.

Skills Required

  • 2-5 years of experience in a similar role
  • Exceptional technical customer service attitude
  • Outstanding organizational and project management skills
  • Clear and concise communication in English
  • Ability to work 36-40 hours per week
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The Company
40 Employees
Year Founded: 2014

What We Do

SkyGeo is an earth-observation and geospatial technology company that uses satellite-based InSAR to monitor millimeter-scale ground and structural movement. Its platform and engineering services help mining, energy, and civil-engineering organizations identify deformation, assess geotechnical and geological risks, improve safety, and optimize maintenance. SkyGeo combines interferometric processing algorithms with an online assessment platform to turn large radar datasets into actionable risk insights.

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