Sales Operations & Business Analyst Associate

About the Role 

This is a hands-on execution role for someone with strong sales operations instincts and an analytical mindset — pipeline tracking, data hygiene, deal insights, forecasting support, and process efficiency. The role also provides operational support to partnership and alliance initiatives as a secondary responsibility. The ideal candidate is not just a tracker but a thinker — someone who can look at pipeline data and tell a story about what's happening, what's at risk, and where the opportunities are 

What You'll Do & The Impact You'll Have 

• Own and maintain the sales pipeline tracker — ensuring accuracy, completeness, and CRM hygiene at all times. 
  

•  Support weekly sales cadence by collecting pipeline updates, tracking lead status and stage progression, and flagging stale deals or data gaps. 
  

• Prepare weekly and monthly pipeline reports, forecast summaries, and conversion analyses for sales leadership. 
  

• Coordinate across sales, presales, and delivery teams to ensure data accuracy and alignment. 
  

• Build and maintain dashboards that give clear visibility into pipeline health, win rates, and deal velocity. 
  

• Work in close coordination with the Partnership Ops team to ensure all active deals are accurately and consistently reflected at both ends — no discrepancies between CRM and AWS Partner Central (ACE) entries. 
  

• Go beyond tracking — analyze pipeline data to surface meaningful insights on deal health, stage progression, and likelihood to close. 
  
• Identify patterns in won/lost deals and provide actionable commentary to help the sales team course correct. 
  

• Flag deals that are at risk due to inactivity, missed follow-ups, or unusual stage durations, and escalate proactively. 
  

• Provide deal-level insights to sales managers — highlighting which deals need attention, which are moving well, and where bottlenecks exist. 
  

• Support opportunity reviews and QBRs with structured data analysis and clear visualizations. 
  

• Build simple scoring or prioritization frameworks to help the sales team focus on the right deals at the right time. 
  

• Track and analyze leading indicators (meeting activity, proposal submissions, response times) alongside pipeline metrics. 
  

• Sales Reporting & Analysis 
  

• Produce regular sales performance reports (pipeline coverage, conversion rates, deal aging, team activity). 
  

• Assist in quota tracking and attainment reporting. 
  

• Prepare clear, concise summaries and visualizations for weekly sales reviews and leadership updates. 
  

• Support ad hoc analysis requests from sales leadership (e.g., segment performance, campaign ROI, lead source analysis). 
  

• Translate data into plain-language narratives that non-technical stakeholders can act on. 
  

• Identify repetitive manual processes across sales operations and implement simple automation solutions. 
  

• Build and maintain automated trackers, dashboards, and workflows. 
  

• Automate routine reporting (weekly pipeline updates, conversion metrics, activity summaries). 
  

• Continuously improve data collection and reporting processes to improve accuracy and turnaround time. 
  

• Support planning and execution of enablement sessions for sales teams on internal tools, processes, and programs. 
  

• Prepare easy-to-understand summaries, cheat sheets, and process guides for sales teams. 
  

• Track participation, feedback, and effectiveness of sessions 
  

• Assist with day-to-day management of AWS Partner Central and ACE (AWS Customer Engagements) entries. 
  

• Maintain trackers for funding applications (PoC, MDF, etc.) and ensure status logs are up to date. 
  

• Support certification tracking across teams — sending reminders and following up on completion targets. 
  

• Assist in compiling inputs for the AWS Partner Overview Deck, Marketplace listings, and SDP submissions. 
  

• Maintain a central repository of partnership-related documents, case studies, and credentials. 
  
  

What You'll Bring to the Table 

Must-Have Skills: 

• 1–3 years of experience in sales operations, revenue operations, business analysis, or CRM management roles. 
  

• Strong proficiency in Excel or Google Sheets — pivot tables, dashboards, and data cleaning are must-haves. 
  

• Experience maintaining CRM data (Salesforce, HubSpot, or similar). 
  

• Analytical mindset — able to look at pipeline data and draw meaningful, actionable conclusions. 
  

• Comfortable building simple frameworks, scorecards, or prioritization models to support sales decision-making. 
  

• Attention to detail with the ability to manage multiple trackers and reporting cycles simultaneously. 
  

Interpersonal Skills: 

• High reliability: Consistently follows through on tasks and deadlines without needing to be chased. 
  

• Proactive communication: Flags risks and gaps before they become problems. 
  

• Structured thinking: Brings order and clarity to messy data and processes. 
  

• Storytelling with data: Can translate numbers into clear narratives that drive action. 
  

• Team coordination: Works effectively across sales, finance, delivery, and partnership stakeholders. 
  

• Ownership mentality: Takes responsibility for outcomes, not just activities. 
  

Ideal Candidate Profile 

• Early-career professional looking to grow in sales operations, revenue operations, or business analytics. 
  

• Data-driven and insight-oriented — not satisfied with just reporting numbers, wants to explain what they mean. 
  

• Comfortable working cross-functionally and managing multiple stakeholders. 
  

• Interested in cloud/tech ecosystems and open to expanding into partnership operations over time.
  
• Thinks like an analyst, executes like an operator.