Junior Sales Operations Assistant
About Ship4wd
Location: Mumbai office, India
Ship4wd is a fast-growing global digital freight forwarding company transforming international logistics through technology. We work with customers and partners across the world and are expanding our China operations.
About the Role
We're looking for a Junior Sales Operations Assistant to join our Global Pricing team.
In this role, you'll sit in the Mumbai office with our sales team, you will support them by managing freight quotations, coordinating with carriers and logistics partners across Asia, and ensuring accurate, competitive pricing is communicated to our customers and leads.
What You'll Do
· Prepare and manage ocean and air freight quotations.
· Support the sourcing platform – check specifications, handle and communicate with sourcing suppliers, manage and track shipments.
· Work closely with carriers, agents and logistics partners across China and Asia.
· Validate pricing, routing and service details before quotes are released.
· Update pricing information in internal systems.
· Monitor outstanding pricing requests and ensure timely follow-up.
· Communicate with leads and customers via email, call or other channels
· Collaborate with global teams to deliver excellent customer support.
Why Join Ship4wd?
- International and growing technology company.
- Global working environment.
- Career growth opportunities.
- Collaborative and supportive team.
- Competitive compensation and benefits.
What We're Looking For
- 1+ year of experience in freight forwarding or logistics.
- Good understanding of Ocean Freight (FCL/LCL) and Air Freight.
- Strong communication and coordination skills.
- Detail-oriented with good analytical abilities.
- Good English communication skills.
- Experience with logistics systems or CRM platforms is an advantage.
- Ability to work in Mumbai office in USA time zone daily
Skills Required
- 1+ year of experience in freight forwarding or logistics
- Understanding of ocean freight, including FCL and LCL
- Understanding of air freight
- Strong communication and coordination skills
- Detail-oriented with good analytical abilities
- Good English communication skills
- Ability to work daily in the Mumbai office during U.S. time-zone hours
- Experience with logistics systems or CRM platforms
What We Do
Ship4wd is a digital freight-forwarding and sourcing platform backed by ZIM that helps small and medium-sized businesses quote, book, track, and manage international shipments. It provides FCL and LCL container shipping, air freight, product sourcing, customs clearance, cargo insurance, pre-shipment inspection, credit lines, and 24/7 support. The service integrates ocean, air, land, and rail transportation into a reliable one-stop import/export solution.
