Sales Operations Analyst

Let’s be #BrilliantTogether

The ISS STOXX Index Sales Operations team is responsible for several lead-to-cash functions.

We are seeking an Index Sales Operations analyst who will provide day-to-day support. The ideal candidate will become an orchestrator of various operational activities whilst contributing to key organizational projects.

This role will report to the Index Sales Operations Manager and build collaborative relationships with various key stakeholders across ISS STOXX divisions.

• Manage the daily operations of the Index entitlements function

• Salesforce cases and opportunities management

• Know your Customer (KYC) checks

• Client contracts processing

• Act as a bridge between Sales Operations, Contracting, Finance, Legal, Compliance, and Sales teams

• Facilitate internal reporting

• Ensure compliance with ISS STOXX policies and audit

• Fluent in English (written and spoken)

• Ability to work with legal documents/contracts

• Attention to detail and diligence

• Strong analytical & problem-solving skills

• Basic understanding of MS Excel (V-lookup, Pivot-tables, formulas, etc.)

• Efficient and process-oriented working style

• Interest in the financial markets industry

• Working effectively with diverse teams to deliver results

• Delivers clear verbal & written communication tailored to diverse audiences

• Completed bachelor’s or master’s degree

• Knowledge of Salesforce

#LI-RH1 #ENTRYLEVEL #ASSOCIATE

What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

Let’s empower, collaborate, and inspire.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. 

Visit our website: https://www.issgovernance.com       

View additional open roles: https://www.issgovernance.com/join-the-iss-team/      

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”).  All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.