Sales Operations Analyst

At Kalderos, we are building unifying technologies that bring transparency, trust, and equity to the entire healthcare community with a focus on pharmaceutical pricing.  Our success is measured when we can empower all of healthcare to focus more on improving the health of people. 

That success is driven by Kalderos’ greatest asset, our people. Our team thrives on the problems that we solve, is driven to innovate, and thrives on the feedback of their peers. Our team is passionate about what they do and we are looking for people to join our company and our mission.
That’s where you come in! We’re looking for a Sales Operations Analyst to join our growing team at Kalderos. As our Sales Operations Analyst, you will manage salesforce administration as well as providing other reporting and administrative support to empower the sales team. 

• Sales Operations
• Support sales team with presentations and other sales support needs
• Assist sales team with staying current on their activities, accounts and opportunities in Salesforce and other sales tools with training, process improvements and providing support as needed.
• Provide data to the sales team to support QBRs, customer meetings, etc.
• Manage contract close process.
• Assist with creation and distribution of comp plans.

• Salesforce Administration
• Manage sales access to Salesforce.
• Manage all sales related objects in Salesforce and make updates as necessary.
• Create and manage reports and dashboards in SFDC 
• Provide new hire training and support sales team with administration of Salesforce
• Work collaboratively with all commercial teams including sales, marketing, and customer success on Salesforce execution
• Own data quality of all sales records in Salesforce.
• Sales Tools Administration
• Manage sales access to other sales tools such as Outreach, ZoomInfo, LinkedIn Navigator, etc.
• Provide new hire training and ongoing support to the sales team for these tools.

• Bachelor’s degree in Business or related fields
• 5+ years experience in Sales Operations function
• Expertise in Salesforce.com administration, Salesforce Admin Certification preferred
• Previous experience working in sales and understanding the pain points experienced by salespeople
• Strong attention to detail and excellent problem solving skills
• Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
• Strong business analysis and functional experience with quantitative and analytical skills
• Strong presentation (Google Slides) and spreadsheet (Google Sheets/Excel) skills
• Demonstrated experience proactively recognizing a challenge or problem and working with a variety of teams and data sources to diagnose the problem and recommend solutions
• Leadership skills with the ability to communicate your expertise to other users and mentor junior team members
• Independent self-starter, successfully operating with limited direction
• Structured problem solver
• Track record of realizing continuous improvement

Expected Salary Range: $95,000 - $115,000 base + bonus

This is a hybrid role based out of Chicago, IL or Boston, MA.

• Medical, Dental, and Vision benefits
• 401k with company match
• Flexible PTO with a 10 day minimum
• Opportunity for growth
• Mobile & Wifi Reimbursement
• Commuter Reimbursement
• Donation matching for charitable contributions
• Travel reimbursement for healthcare services not available near your home
• New employee home office setup reimbursement

• We thrive on collaboration, because we believe that we can only put our best work into the world when we work together to solve problems.
• We empower each other and believe in ensuring all voices are heard.
• We know the importance of feedback in individual and organizational growth and development, which is why we've embedded it into our practice and culture. 
• We’re curious and go deep. Our slack channels are filled throughout the day with insightful articles, discussions around our industry, healthcare, and anything else that interests our team!

To learn more: https://www.kalderos.com/company/culture

We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!

Kalderos is proud to be an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

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