Sales Operations Analyst

We are in a fun industry and are known for being a great place to work. Sun Sentinel has awarded us the Top Workplaces 5 years in a row. We are looking for someone who is personable, a go-getter, loves travel, works smart and would fit in very comfortably in our people-centered environment.

This is an incredible opportunity for a rising star to make a big and lasting impact at a fast-paced and fast-growing travel franchise company.  We are looking for an individual who possesses SQL skills and able to learn fast. The Sales Operations Analyst is a new position in the Sales & Marketing Department that will augment the team while working closely with other departments, vendors and stakeholders under the direction of the VP of Sales & Marketing.

The Sales Operations Analyst will analyze everything from sales data, marketing campaigns, business development territories, data trends and partner goal performance.  This role will provide key insights that will help develop new and ongoing marketing tactics, provide reports, create presentations of data analysis, assist with data quality assurance, assist with the ETL (Extraction-Transform-Loading) process of data for BI reporting, and be actively involved with the development and maintenance of various partner reports, BI systems and dashboards.

Responsibilities:

• Analyze sales data and provide analysis and insights regarding performance
• Analyze sales data as it relates to tool usage; provide insights and recommendations
• Analyze partner goal performance and provide reporting to management
• Creates queries in SQL to answer business questions based on ad-hoc requests
• Presents data to management in a variety of formats, charts, dashboards and custom-generated reports
• Validate data in reports and queries
• Candidate must be either enrolled in a bachelor’s degree program or a recent graduate. The Bachelor’s degree must be a focus in computer science, statistics, MIS, math, physics or any other related field

 The items listed above are intended to provide an overview of the essential functions of the job. This is not an exhaustive list of all functions and responsibilities that the position may be required to perform.

Competencies:

• Analytical skills to interpret data trends; Skills in Excel (charts, formulas, macros) required
• Must be detail oriented to ensure accuracy in data, analysis and visualization
• Ability to collaborate in a team environment with cross-departmental managers - dynamic personality a plus
• Quick learner; independent worker, curious problem solver
• Ability to effectively present information to executive management and departments
• Proficient in the use of data query and analysis tools; Familiarity with database structures, SQL
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• 1-3 years of related professional experience
• Tableau experience is a plus
• Experience with Dashboards like Klipfolio, Looker
• Ability to multi-task, responds well to pressure and deadlines
• Flexible to changing priorities, project scopes and deadlines

About our Company:

At Cruise Planners, you will be joining a family; we take pride in taking good care of our family. Full-time team members at Cruise Planners enjoy: Competitive compensation packages; generous Paid Time Off (PTO); Health and dental insurance with different plan options available; Vision care plans; Basic and supplemental options of Life and AD&D Insurance; Disability insurance; Matching 401(k) plan and much more. If you are interested in joining the Cruise Planners team, please email your resume to us today.

Cruise Planners, an American Express Travel Representative is the largest franchisor of home-based travel agencies across the United States. Cruise Planners positions franchise owners for success by providing them with innovative marketing, booking and lead-generating technology tools as well as professional development and hands-on training with the industry’s top executives. Our franchisees independently book cruises, tour, land vacations and other types of travel. Cruise Planners has achieved Top Producer status with virtually every cruise line, tour and resort company, is listed on South Florida Business Journal’s Fast 50 and continues to be a game changer. Cruise Planners been named the No.1 Cruise Tour / Travel Agency by Entrepreneur Magazine for the 11 consecutive years and recently featured in Entrepreneur as one of the top 30 franchise innovators in technology.

Cruise Planners, an American Express Travel Representative provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. Cruise Planners, an American Express Travel complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities or employees. This policy applies to all terms and conditions of employment.