Sales Officer

Job Purpose      

The Sales Officer drives B2B sales growth within the cocoa and agri-business value chain by promoting and selling cocoa products (cocoa butter, cocoa powder, etc.) to buyers, processors, and exporters. Key responsibilities include managing customer orders, coordinating logistics for timely delivery, and achieving revenue targets, all while maintaining brand quality, ensuring customer satisfaction, and optimizing receivables.

• Identify and develop new B2B sales opportunities within the cocoa and agro-processing industry.
  
• Build and maintain strong relationships with cocoa buyers, processors, exporters, and manufacturing companies.
  
• Promote and sell cocoa products such as cocoa butter, cocoa powder, or related products to business clients.
  
• Negotiate contracts, pricing, and supply agreements with customers.
  
• Achieve monthly and annual sales targets set by the company.
  
• Conduct market research to identify trends, customer needs, and competitor activities in the cocoa market.
  
• Prepare sales reports, forecasts, and client documentation.
  
• Coordinate with logistics and operations teams to ensure timely delivery of products.
  

Key Performance Indicators (KPIs)

• Revenue growth from B2B clients
  
• Number of new corporate accounts acquired
  
• Customer retention rate
  
• Achievement of sales targets
  

• Bachelor's degree in Marketing, Business Administration, Supply Chain Management, or a related field is an added advantage.
  
• 4–5 years of B2B sales experience including demonstrated track record of client acquisition and meeting sales targets.
  
• Strong negotiation, relationship management, and independent work capabilities.
  
• Good understanding of supply chains, including logistics and order coordination.
  
• Excellent oral and written communication and presentation skills.
  
• Proficiency in MS Word, MS Excel, MS PowerPoint, and CRM tools is an advantage.
  
• Strategic thinking, problem-solving, and market analysis competencies.