Sales Office Manager

Posted 5 Days Ago
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Enfield, CT, USA
In-Office
Entry level
Retail • Design • Industrial
The Role
Manages a seven-person sales office team, including trade-counter sales staff; supports development and performance reviews; drives sales, margin growth, quote follow-up, customer calls, and KPI performance; assists with P&L responsibilities and large customer projects and call-off orders. Builds relationships with customers, suppliers, external sales teams, and internal functions while partnering with the General Manager and Operations Manager to deliver strong customer service.
Summary Generated by Built In

Salary:

Competitive Salary + Bonus + Excellent Benefits

Sales Office Manager - Brimsdown - Pipe & Climate Centre

 

So, who are we? We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.  

 

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

 

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.   

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! 

 

 As a Sales Office Manager based in Brimsdown you’ll be responsible for:  

  • Managing a team of 7, this includes being responsible the Sales Advisor on the Trade Counter.
  • Supporting with team development and performance reviews.
  • Sales and Margin growth and supporting the GM with all aspects of the P&L.
  • Managing large projects and call-off orders for our customers.
  • Ensuring the team are proactive in following up quotes and making proactive calls.
  • Building relationships with all our key stakeholders. Customers, External Sales Teams, Suppliers and Internal business functions.
  • Supporting the branch with all KPI’s outlined by the business.
  • Working closely with the GM & Ops Manager to ensure we provide our customers with a first class service.

 

This is a full-time, permanent role working 40 hours a week. Bi-weekly shift pattern of 7.30am to 16.30pm and then 8.00am to 5pm.

 

And here’s what we’d like you to have: 

  • Customer focused.
  • Good communication skills for all levels of the business.
  • Confident with Microsoft Office
  • Self-motivated and sales driven.

Skills Required

  • Customer-focused
  • Good communication skills across all levels of the business
  • Confidence using Microsoft Office
  • Self-motivated and sales-driven
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The Company
5,631 Employees
Year Founded: 1887

What We Do

C.P. Hart is a luxury bathroom supplier and retailer that provides high-quality products, design services, and installation for homeowners, designers, and contractors.

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