Sales & Marketing Coordinator

Posted 8 Days Ago
Be an Early Applicant
27705, Durham, NC, USA
In-Office
22-22 Hourly
Mid level
Events • Sports • Travel • Hospitality
The Role
Supports hotel sales and catering operations through administrative coordination, correspondence, phone screening, filing, supply management, event documentation, client information kits, contracts, proposals, and trade show support. Maintains sales materials, schedules, banquet event order records, and interdepartmental communication while assisting the Executive Club Manager and meeting deadlines.
Summary Generated by Built In
  • Report to work dressed in proper attire and on time following proper clock in/out procedure as outlined in the employee handbook.
  • Always present a crisp and polished professional appearance as outlined in the appearance standards.
  • Support the sales and catering team as needed, including administrative functions daily.
  • Working knowledge of the product and familiarity with all sales office functions.
  • Maintain the working knowledge of the filing system and coordination of the flow of paperwork.
  • Working knowledge of the function of all other hotel departments and development of interdepartmental relationships with other departments.
  • Compose as requested and prepare Sales and other delegated correspondence accurately and quickly. Proofread all other correspondence to be ready for review and signature.
  • Coordinate distribution of all memos, correspondence, and other materials generated by the Sales and Catering Department.
  • Answer, screen, and qualify all incoming phone calls for the Sales Department with a warm greeting and engaging conversation.
  • Maintain an office supply inventory, order and organize supplies to avoid delays in production, while maintaining budget.
  • Prioritize the daily workload accurately to successfully meet deadlines.
  • Daily duties to include; reader board, packet review, packet distribution, resumes, menus, dietary cards, divisional weekly schedule, amenities, in house blocks, leads/turn down entries for catering, calling for guarantees, routing add ons, revised and late event orders, and maintaining banquet event order binder.
  • Prepare and assemble sales information kits and information for current/potential clients.
  • Type and distribute contracts and proposals
  • Coordinate all Sales travel and tradeshow support
  • Assist Executive Club Manager two days a week, specifically administrative support.
  • Support and adhere to all hotel policies and procedures.
  • Handle additional duties and responsibilities by the Sales team as needed.
Qualifications
  • 2-4 years’ experience in catering, sales/service, event service management or related field.
  • Familiarity and superior skill with software programs, specific but not limited to; Microsoft Word, Microsoft Excel, and Delphi.
  • Ability to prioritize workload and meet deadlines.
  • Developed English skills both written and orally.

BENEFITS


  • 401 (k)

  • 401 (k) Matching

  • Medical, Dental, and Vision benefits offered

  • Additional Supplemental Coverages Offered - Short Term Disability, Long Term Disability, Critical Illness

  • Paid Time Off

  • Holiday Pay for 8 holidays, Birthday pay

  • Employee Assistance Program

  • Complimentary Employee Meal

  • Onsite Parking

 

Skills Required

  • 2-4 years of experience in catering, sales or service, event service management, or a related field
  • Familiarity and strong proficiency with Microsoft Word, Microsoft Excel, and Delphi
  • Ability to prioritize workload and meet deadlines
  • Strong written and oral English communication skills
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The Company
HQ: Durham, NC
Year Founded: 1988

What We Do

Located on the campus of Duke University, the Washington Duke Inn & Golf Club is an AAA Four Diamond Award-winning luxury hotel. The property features 271 guest rooms, an 18-hole championship golf course, multiple dining options including the Fairview Dining Room, and extensive conference facilities. It serves as a premier destination for meetings, events, and leisure, offering a tranquil retreat on 300 forested acres.

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